Job Description
Understanding telecommunication and Voice end-user technical support
Performs varied tasks of moderate complexity requiring the application of standard procedures and criteria. Responsible for troubleshooting problems of voice system/network. Commission voice project on/off-site. Demonstrates a degree of experience managing vendor/carrier end-user support
Takes responsibility of work order requests by clients and completes tasks with quality in mind all the time and delivers results through quick action
Salary :$70K-$76K / year
Qualifications
o Layer 1: understand the type of cables
o Layer 2 & 3: understand Access List, Voice VLAN, AV signal, voice packet, and media and call routing
o Layer 1: understand types of cables
o Layer 2 & 3: understand Access List, Access VLAN, packet, routing, and switching
Preferred
A+ certified
Additional Information
All your information will be kept confidential according to EEO guidelines.
*** NO C2C ***