Internal Client Care Coordinator – Elevate Service & Build Connections

Comfort Keepers

Internal Client Care Coordinator – Elevate Service & Build Connections

Bloomsburg, PA +8 locations
Full Time
Paid
  • Responsibilities

    Benefits:

    Competitive salary

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    Vision insurance

    Job Summary: Partner with our clients and the Comfort Keepers Support Team to coordinate exceptional care and service. Communicate effectively with caregivers, providers, and families while ensuring seamless scheduling and prompt resolution of service requests.

    About Us: At Comfort Keepers, we have been enhancing the lives of seniors and their families for over 20 years through compassionate, in-home care services. Based throughout Pennsylvania, we pride ourselves on fostering a supportive and growth-focused work environment for our employees.

    Qualifications:

    High school diploma or 2+ years of relevant experience

    Strong sales and organizational skills

    Proficiency in Microsoft Office

    Excellent communication and relationship-building abilities

    Calm under pressure, detail-oriented, and team-focused

    Key Responsibilities:

    Handle client inquiries, leads, and home visits

    Match caregivers with clients based on qualifications and needs

    Manage client relationships, resolve issues, and ensure quality care

    Coordinate care plans with providers and family members

    Track and update care documentation and notes

    Address scheduling challenges and support team communication

    What Sets You Apart:

    Professional, positive attitude and attention to detail

    Clear, confident communication skills

    Ability to foster strong morale and relationships

  • Industry
    Hospital and Health Care
  • Locations
    Bloomsburg, PA • Selinsgrove, PA • Bethlehem, PA • Allentown, PA • Stroudsburg, PA • Scranton, PA • Tunkhannock, PA • Luzerne, PA • Quakertown, PA