At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Finance

Job Sub Function:

AP/AR

Job Category:

Professional

All Job Posting Locations:

Tampa, Florida, United States of America

Job Description:

Johnson & Johnson Family of Companies is recruiting for an Invoice-to-Cash Analyst within the Johnson & Johnson Global Services organization located in Tampa, FL.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/ .

Johnson & Johnson Global Services, the global shared services organization supporting the businesses of Johnson & Johnson, performs select functional work in a consistent manner across regions and sectors using simplified, standardized end-to-end processes and state-of-the-art technology. The vision of Johnson & Johnson Global Services is “to be trusted business partners who deliver increasing value by creating and sustaining globally standard world-class services that enable the power of Johnson & Johnson.”

There are more than 2,000 employees in Human Resources, Finance and Procurement who work for Johnson & Johnson Global Services in key service centers located in Manila, Suzhou, Prague, Bogota and Tampa, as well as in local country-based hubs.

Job Description Details:

The Invoice-to-Cash Analyst is responsible for the collection and application of customer payments, focusing on the proactive evaluation, investigation and timely collection of outstanding accounts receivables.

• Apply cash to customer accounts per remittance instructions.
• Research and resolve remittance errors.
• Reconcile remittance detail to reflect customer disputes made via deduction.
• Accurately identify and denote the reason for customer deductions.
• Support the transition of customers to more efficient payment methods.
• Identify/ execute opportunities for process improvements.
• Ability to extract information from several systems and present detailed data in a clear and concise manner that allows management to make strategic decisions is required.
• Calculate and prepare reconciliations and financial entries for accounts receivable and/or related accounts.
• Proactively manage assigned accounts through the invoice to cash cycle to include collections, credit line administration and billing dispute identification and resolution.
• Serve as the single point of contact for inquiries, requests and issues related to accounts receivable for an assigned portfolio of customers.
• Perform customer reviews to ensure that accounts remain within the assigned credit limits as well as assess and mitigates financial risk and escalate to Sr. Financial Analyst if needed.
• Drive desired customer payment behavior through visits, calls, reports and other forms of timely and insightful contact with customers. He/she also employs collection technique and negotiation to maximize cash flow and create a favorable financial relationship and customer experience.
• Analyze data, trends, drivers and root cause in customer payment behavior. He/she also partners with other internal functions to create appropriate action plans to remove barriers to payment as well as provides support for action planning with data/dashboards.
• Identify/ execute opportunities for process improvements to increase efficiency.
• Collaborate internally with Sales, Supply Chain, etc. to respond to customer related inquiries. Participate in negotiations and contribute to cross-functional, end-to-end solutions to improve cashflow and the customer experience.

Qualifications:

• A minimum of a bachelor’s degree is required; preferably in Finance, Accounting or Economics

• A minimum of 2-4 years of experience in Finance, Accounts Payable/Receivable, Accounting or related industry experience is required

• Prior work experience in Finance, Accounts Payable/ Receivable, Accounting or related is strongly preferred

• CCE or other credit certifications are preferred

• Microsoft Office – Intermediate skill level is required. (For example, candidate must have proficiency to utilize excel charts, pivot tables and v-lookup).

• SAP experience is strongly preferred.

• Process Excellence knowledge or certification would be helpful.

• Strong negotiation skills required.

• Strong collaboration and relationship building skills, negotiation skills, customer service skills, attention to detail, process orientation, strong oral and written communication skills, ability to present financial data in a meaningful way cross functionally and to different levels of leadership, problem solving skills, sense of urgency is preferred.

• Approximately 10% travel is required (domestic to customer locations and/or J&J sites)

• Position is located in Tampa, FL

This role has a pre-identified candidate

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability

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