Serves as functional expert regarding the software capabilities and performance of the Department Information Systems including Soft Lab Computer, Cerner and other Department developed databases, as well as, their interfaces with the Hospital information systems. Under the direction of the Manager provides support and facilitates training to Department Employees on Soft Lab Computers System(s), Cerner and policies and procedures. Act as a liaison in laboratory information initiatives within the laboratory department and other departments. Responsible for the implementation of new systems and identifying new avenues of efficiency that can be gained from these technologies. Maintains the charge description master and ensures proper CPT codes pricing are utilized.

Required Skills

1. Highly effective oral and written communication skills.
2. Possesses effective intrapersonal and critical thinking skills.
3. Knowledge of statistical analysis.
4. Knowledge of pre-analytical, analytical, and post-analytical phases of clinical laboratory testing.
5. Project management skills.
6. Ability to do systematic, thorough problem solving, and to initiate client problem resolution.
7. Ability to utilize computer software applications to include word processing, spreadsheets and graphic presentations.
8. Excellent Customer Service Skills
9. Ability to multi-task.

Required Experience

Work Experience:

• Three years’ experience in the Laboratory Technical Service.
• One year experience in operating and/or operation Laboratory Information Systems.
• Prior experience with hardware and software implementation, computer network administration and management experience is preferred.

License/Registration/Certification:

• Certified/registered as a Medical Technologist with A.S.C.P, N.C.A or equivalent.

Education and Training

• Bachelor of Science in Medical Technology, Clinical Laboratory Science or related field.

1. Highly effective oral and written communication skills.
2. Possesses effective intrapersonal and critical thinking skills.
3. Knowledge of statistical analysis.
4. Knowledge of pre-analytical, analytical, and post-analytical phases of clinical laboratory testing.
5. Project management skills.
6. Ability to do systematic, thorough problem solving, and to initiate client problem resolution.
7. Ability to utilize computer software applications to include word processing, spreadsheets and graphic presentations.
8. Excellent Customer Service Skills
9. Ability to multi-task.