Job Description
Logistics Inbound Control Tower Coordinator: supports the control tower which monitors, coordinates, and operationally handles inbound freight forwarding flows across all modes of transport
- Identify various risks that can occur at the time of concluding a contract or business execution and establish alternatives to hedge them.
- Resolve issues through close relationships with shipping companies and execution companies (such as rail companies, trucking/drayage companies, and port terminals) and secure favorable transportation resources and fares compared to competitors. This includes monitoring delivery progress from main ocean shipping vessels to final delivery destinations.
- Making simple tools to manage regular shipment monitoring status and report to upper management, customers, and HQ
- Analyze data to find out the pending issues in terms of seamless movement and share with related parties to resolve the issues.
- Monitor and compare with the actual performances of the spot freight based on the Key Performance Indicator
- Establish delivery status reports and share them with customers
- Establish a plan for innovation tasks in regions/bases, check logistics costs, and discover cost reduction tasks.
- Identify pending operational issues in regions/bases to establish solutions and inspection standards for each type of logistics such as warehouse/inland transportation.
- Establish communication channels and regular meeting sessions with carriers, SSL, customers, and internal departments.
- Perform ad-hoc reporting, as required.
- Perform other job-related duties as required
Pay: $25 to $28/ hr