Manager, Patient Safety

University of Maryland Medical System

Manager, Patient Safety

Baltimore, MD
Full Time
Paid
  • Responsibilities

    Job Description

    Responsible for leading the Patient Safety Department and working with hospital leadership, clinical teams, and Risk Management to improve safety and drive efforts towards zero harm. Oversee the Patient Safety team as they coordinate safety activities, review and investigate UMMC patient safety events, and engage leaders in departmental and bi-campus organizational improvement. Ensure the Patient Safety team is deployed appropriately to drive a meaningful reduction in harm using safety driven principles to support a just and reliable culture. Work is performed under limited supervision. Direct report to the Senior Director, Patient Safety.

    • Oversee the Patient Safety Program and provides guidance and general direction for department operations, ensuring accurate and timely production of work.

    • Accountable for supporting the Patient Safety team in addition to having functional responsibilities at both campuses including, but not limited to, clinical service/department support, project management, and/or program oversight.

    • Responsible for monitoring patient safety priority goals and milestones, achieving sustainable positive outcomes, and identifying opportunities to spread standardized best practices within patient safety.

    • Provide mentorship for Patient Safety Leaders to drive organization strategy and reduce preventable harm.

    • Oversee and coordinate the safety event review and root cause analysis process including conducting investigations, facilitating meetings, and running apparent cause analyses.

    • Work with the Patient Safety team to identify and lead activities to improve event reporting and response to near miss events. Support project management for patient safety projects discovered through event reports, adverse events, or data trends.

    • Ensure compliance with external regulators and accrediting agencies (e.g., The Joint Commission, CMS, Maryland State Department of Health Office of Healthcare Quality. Ensure that Medical Center and departmental policies, procedures and standards meet requirements and regulations of regulatory and accrediting agencies related to patient safety.

  • Qualifications

    Qualifications

    Education and Experience

    • Master’s degree in Nursing, or related health care field, or the equivalent combination of education, training and experience.

    • Five years of progressively responsible professional experience performing patient safety activities is required, including experience in developing new and innovative patient safety initiatives.

    • Two years of leadership experience.

    • Current licensure in Nursing in the State of Maryland.

    • Professional Patient Safety (CPPS) Certification required upon hire or have the ability to obtain within one year from start date.

    Knowledge, Skills and Abilities

    • Working knowledge of applicable federal and state laws, rules and regulations that govern patient safety.

    • Working knowledge of and ability to leverage core theories of patient safety science to drive meaningful change.

    • Ability to assess safety, quality, and regulatory compliance issues, recommend solutions, and assist responsible areas to resolve issues in a timely, efficient, and effective manner.

    • Working knowledge of all phases of safety processes and safety standards.

    • Proven ability to lead teams effectively, prioritizing requests, workload and establishing a goal-oriented work environment with clear and concise work procedures and productivity metrics.

    • Effective leadership skills, including situational awareness, conflict resolution, establishing alignment and clear direction, and driving continuous improvement.

    • Demonstrated leadership ability to successfully motivate and inspire team members to high performance levels.

    Additional Information

    All your information will be kept confidential according to EEO guidelines.

    Compensation:

  • Industry
    Hospital and Health Care