Summary: Provides general care to patients in outpatient clinic setting by performing the following duties. Job Duties: · Take temperature, pulse, blood pressure, and other vital signs to detect deviations from normal.

· Documents past medical history of patients.

· Explain and perform prescribed procedures and treatments to patients in a timely manner.

· Greet patients upon encounter, verify patient identity at each encounter, explain procedures to be performed, obtain verbal consent, and address patient questions and concerns.

· Administers ordered injections in accordance with approved nursing techniques.

· Observe patient and notify supervisor or provider of patient’s condition and reaction to drugs, treatments, and significant incidents.

· Respond to life saving situations based upon nursing standards, policies, procedures, and protocol.

· Perform all drug screening and breath alcohol testing procedures in accordance with established rules and regulations.

· Ensure patient immunizations are appropriate, well documented and administered using approved nursing techniques.

· Conduct provider referrals as well as pre-certifications on an as needed basis.

· Properly start lab equipment daily; run and document controls; perform maintenance and cleaning of equipment as scheduled per written protocols.

· Collect specimens from the patient utilizing the approved equipment, sequence and procedure.

· Draw blood from patient’s finger, vein, or other approved sites while observing principles of asepsis to obtain blood samples.

· Follow established procedures for specimen handling and processing, test analysis, reporting and maintaining records of patient results.

· Report results timely and notify providers of abnormalities.

· Identify problems that may adversely affect test performance or results and follow procedures for the reporting and correction of deviations.

· Document corrective actions taken when test systems deviate from established performance specifications.

· Adhere to laboratory quality control procedures and document all Quality Control activities, instrument and instrument maintenance.

· Rotate among various clinical services such as lab, nursing and x-ray.

· Prepare rooms; sterilize instruments, equipment, and supplies for procedures.

· Follow 10/15 policy routinely.

· Ensure the work area is neat and clean, fully stocked and all laundry items have been laundered and put away.

· Manage difficult and emotional patient situations.

· Maintain complete and accurate documentation.

· Observe safety and security procedures; promote a safe and pleasant work environment.

· Report potentially unsafe conditions to management. · Respond to all patient messages; documenting conversations in electronic medical records system, assist with any patient discharging duties and share responsibility of patient call backs.

· Regular attendance to ensure efficient clinic operations.

· Other duties and responsibilities as assigned. Education and Experience: · Associates degree (A.A.) or equivalent from a two-year college or technical school

· six months to one-year related experience and/or training; or equivalent combination of education and experience preferred.

· CMA certification preferred.

Phlebotomy certification preferred.

Physical Demands/Work Environment: While performing the duties of this job, the employee is regularly required to stand and frequently required to walk. The employee is occasionally exposed to fumes or airborne particles.