Come grow with our AFC family and support our patient-centric approach to Healthcare!

American Family Care is one of the nation’s leading providers of urgent care, accessible primary care, and occupational medicine. Across the country, in over 240 company-owned and franchise-owned clinics, we care for nearly 3 million patients a year. Ranked by Inc. Magazine as one of the fastest-growing companies in the U.S., we invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Join the revolution as we work to become one of the world’s most widely known and admired brands in healthcare.

Job Summary

The Medical Assistant II is responsible for specimen collection, processing, testing, reporting, and quality control in a kind and caring manner.

Roles and Responsibilities:

· Properly start lab equipment daily; run and document controls; perform maintenance and cleaning of equipment as scheduled per written protocols.

· Greet patients upon encounter, verify patient identity at each encounter, explain procedures to be performed, obtain verbal consent, and address patient questions and concerns.

· Manage difficult or emotional patient situations, respond promptly to customer needs.

· Treat people with respect, inspire trust of others, work with integrity, and uphold organizational values.

· Collect specimen from the patient utilizing the approved equipment, sequence and procedure.

· Draw blood from patient's finger, ear lobe, or vein, observing principles of asepsis to obtain blood samples.

· Follow established procedures for specimen handling and processing, test analysis, reporting and maintaining records of patient results.

· Perform authorized tests within the technician's skill level as determined by education, training or experience and technical abilities.

· Report results timely and notify providers of abnormalities.

· Identify problems that may adversely affect test performance or results and follow procedures for the reporting and correction of deviations.

· Document corrective actions taken when test systems deviate from established performance specifications.

· Adhere to laboratory quality control procedures and document all Quality Control activities, instrument and procedural calibrations, and instrument maintenance.

· Conduct proficiency testing and maintain records which demonstrate that such testing is conducted in the same manner as patient testing.

· Utilize lab software, electronic medical records, and any other lab equipment according to the proper procedure and instruction.

· Observe safety and security procedures. Report potentially unsafe conditions to management.

· Respond promptly to customer needs; Respond to requests for service and assistance.

· Regular attendance to ensure efficient clinic operations.

· Order and stock supplies weekly.

· Perform drug screening collection procedures in accordance with established rules and regulations.

· The incumbent of this position will be responsible for Medical Assistant and other duties as assigned.

Required Qualifications:

· Phlebotomy certification preferred

· Medical Laboratory Technician degree preferred

· High school degree or equivalent

· 6 months to 1 year of related experience or training preferred

Benefits/Perks

Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.

Ask about:

Flexible Scheduling

Growth Opportunities

Disclaimer:

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at American Family Care will be based on merit, qualifications, and abilities. American Family Care does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

American Family Care will make reasonable accommodations for qualified individuals with known disabilities, unless doing so would result in an undue hardship. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination, and access to benefits and training.