Benefits/Perks

3- and 4-day work weeks

Some weekends and holidays required

Full-time benefits including matching 401(k)

Flexible Scheduling

Incentive Plans

Growth Opportunities

Job Summary

Serve as the first point of contact for the medical front office. Greet and register patients, collect payments, discharge patients, and maintain records.

Responsibilities

Greet patients with great customer service

Answer phone calls and patient questions in a friendly and helpful tone

Provide patients with initial paperwork and obtain copies of insurance and identification cards.

Register patients, update patient records, and verify insurance accurately and timely

Follow company procedures related to workers’ compensation and occupational medicine patients

Determine, collect, and process patient payments and address collection and billing issues

Discharge patients accurately and timely by collecting balances, providing patient documentation, and following discharge procedures

Assist patients with follow-up appointments, and fulfill medical documentation requests

Balance daily patient charges (cash, check, credit cards) against system reports

Qualifications

High School Diploma or GED required

Previous medical office experience preferred