Medical Records Specialist

Mental Health Resource Center

Medical Records Specialist

Jacksonville, FL
Full Time
Paid
  • Responsibilities

    Benefits:

    Dental insurance

    Health insurance

    Paid time off

    Vision insurance

    Benefits/Perks

    Medical, Dental, and Vision Insurance

    Life Insurance

    Disability Insurance

    403b

    PTO

    Paid Holidays

    Flexible Spending Account

    Employee Assistance Program

    Company Overview

    Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental health and behavioral health care services to the community such as 24-hour emergency services, inpatient psychiatric services for children, adolescents, and adults as well as outpatient services such as medication management, case management, and counseling.

    Job Summary

    The primary objective of the Medical Records Specialist is to maintain health information of individuals served in a manner that ensures compliance with Renaissance Behavioral Health Systems (RBHS) and Mental Health Resource Center (MHRC) privacy and security policies and procedures.

    Responsibilities

    Preps paper documents for scanning according to guidelines. Performs scanning of paper documents into the electronic health record (EHR)

    Monitors and prioritizes work queues to retrieve scanned documents from outpatient programs

    Accesses and reviews scanned document for image quality. Refers any illegible scans or other image issues to the appropriate program for re-scanning.

    Indexes scanned documents according to established naming conventions using the correct record type, description and effective date. Validates that documents are viewable in the documents list.

    Receives requests for disclosure of information. Analyzes and reviews each request for completeness and proper authorization. Notifies supervisor of any issues.

    Processes valid requests and subpoenas in accordance with policy and procedure. Maintains two-day turnaround for most requests. Processes telephone and in-person inquiries on a same-day basis.

    Retrieves patient discharges from the inpatient units. Organizes paperwork according to assembly procedure. Scans and indexes inpatient documentation.

    Reviews inpatient records for completeness of documentation according to internal and external standards. Tracks documentation deficiencies and the completion of these deficiencies

    Ensures Continuity of Care requirements are met by requesting and tracking the receipt of records from/to outside entities.

    Answers telephone and assists callers by routing calls, taking messages, etc. Files and retrieves medical records as requested.

    Maintains knowledge of HIPAA requirements regarding privacy and security of health information. Ensures compliance with confidentiality policies.

    Qualifications

    In order to be considered, candidates must have a High School diploma or equivalent required.

    Experience working in a medical records department or related healthcare environment preferred.

    Computer experience required.

    Proficient in the operation and use of computers and scanners including various software programs such as Adobe Pro, Word, Excel and email.

    Proficiency in the Electronic Health Records (EHR) and Patient Information System demonstrated within three months of employment.

    Position Details This position is a Full Time Days position: Monday through Friday, 8:00am to 4:30pm.

    Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers.

  • Industry
    Hospital and Health Care