Unit Concierge, 3E (Tele/Stroke), 20hrs, Day/PM, GB NorthShore University HealthSystem (NorthShore) is a premier integrated healthcare delivery system consistently ranked as a Top 15 Teaching Hospital in the United States. Headquartered in Evanston, Ill., NorthShore was the first health system in Illinois to achieve Magnet® recognitionthe highest, most prestigious honor that demonstrates excellence in nursing and high standards in patient caresomething only achieved by 6% of hospitals nationwide. The system earned Magnet redesignation in 2015. NorthShore is comprised of four hospitals Evanston, Glenbrook, Highland Park and Skokie. The system includes a 950+ physician multispecialty group practice with 130 locations across Chicagoland. When you work for NorthShore, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Position Overview We are currently seeking a Unit Concierge (UC) for our Tele/Stroke Unit located at Glenbrook Hospital in Glenview, IL. This is a part time position and is/limited benefits eligible. Hours will be scheduled between the day (7am until 3:30pm) and PM shift (3 pm until 11:30pm) with rotation into every other weekend (Saturday and Sunday). This position requires rotation into holidays. Responsibilities In this role, you will: * Coordinate non-clinical duties of the nursing unit * Enter patient charges in computer * Coordinate patient flow of admissions and discharges * Order supplies * Customer service to patients, families, nurses, physicians and other support departments * Answer phones and relay messages as appropriate * Proactively identifies need for service recovery and follow up of resolution Qualifications Our ideal candidate will have: * High school diploma or equivalent required * Minimum two years of work experience required or one year of college and one year of work experience required * Proficiency with word processing and computer skills required Please explore our website (www.northshore.org) to better understand how NorthShore delivers on its mission "to preserve and improve human life" through superior clinical care, academic excellence and innovative research. NorthShore is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor. **Primary Location: **USA-IL-Glenview **Work Locations: ** **Job: **Administrative/Customer Svc **Organization: **NorthShore University HealthSystem **Schedule: **Part-time **Job Posting: **Oct 18, 2018, 8:58:31 PM **Shift: **Rotating