Job Description

The Operations Manager works collaboratively with their direct supervisor to manage the program and facility. The Facility Manager is responsible for managing the milieu staff and promoting a positive work culture within the program. The Operations Manager also takes responsibility for the physical facility and condition of the milieu to ensure the treatment spaces are safe, secure, and therapeutic. The Operations Manager collaborates with their direct supervisor and Operations to assure internal quality care, state licensing, and Joint Commission accreditation standards are met.

Responsibilities

• Facilitates Community Meeting, weekly, and any other psychoeducational groups, as needed.
• Provides oversight of groups being led by milieu staff and assists as needed.
• Ensures adherence by the entire staff to the program schedule.
• Manages patient charts and completes audits in a timely manner.
• Responsible for the entire hiring process of milieu staff and trains all new milieu staff within their scope.
• Completes and/or ensures completion of monthly medical record reviews, ensuring compliance with the company Medical Record Review Policy.
• Provides feedback and retraining as indicated to address deficiencies identified in the monthly medical record reviews.
• Manages milieu employees’ schedules to ensure that all shifts are covered, and staff are not incurring overtime hours.
• Support and supervise milieu staff.
• Co-facilitates monthly employee trainings.
• Responsible for the maintenance of the facility and provides weekly feedback to the home office regarding any environment of care issues.
• Participates in a weekly on call rotation alternating with team members.

This is a full-time position working Mon-Fri 9a-5p.

For a virtual tour of the facility, please visit our website at centerfordiscovery.com.

Qualifications

• Bachelor’s degree or three years of experience working within the mental health field, required
• One year of management experience, preferred
• Must possess a current driver’s license and be in good standing

Not sure if you meet all the qualifications? Apply anyway! To provide truly innovative care, we need to have a diverse team around us. That’s why Discovery Behavioral Health is committed to creating an inclusive environment. If you find yourself meeting some but not all the above, we’d be happy to consider your application.

Additional Information

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, or national origin.

For more information about our company benefits, please visit us at discoverybehavioralhealth.com/careers/

Discovery Behavioral Health seeks to build a diverse staff that is reflective of the patients we serve and the communities where we work. DBH encourages multiple perspectives, experiences, and strives to hire and retain a diverse workforce.