Senior Healthcare Communications Consultant - Jarrard, Inc.

About Jarrard, Inc.

Jarrard Inc. is a specialized healthcare consulting firm devoted to helping leaders during consequential moments of change, challenge and opportunity. We use the power of communications, marketing and political strategy to help our clients achieve their most important goals. The firm has worked with more than 1,000 clients in 46 states and specializes in change management, issues & advocacy and strategic positioning.

Jarrard joined Chartis, a comprehensive advisory firm dedicated to the healthcare industry, in 2020. With an unparalleled depth of expertise in strategic planning, operations and performance excellence, informatics and technology, and health analytics, Chartis helps leading academic medical centers, integrated delivery networks, children’s hospitals, physician enterprises and healthcare service organizations achieve transformative results.

Across both Jarrard and Chartis, we are lucky to have extraordinarily talented people working in our firm - all brought together around our unifying mission “to improve healthcare delivery,” a shared dedication to our core values, and the emphasis we place on creating an environment that enriches the experiences of our clients, our colleagues and our communities.

Jarrard has offices in Nashville, TN and Chicago, IL. Remote work is allowed.

Role Overview

The Health Systems P ractice is seeking a Senior Healthcare Communications Consultant to help lead key client projects with the nation’s most prominent healthcare brands. The work requires a strong communications foundation, excellent writing skills and demonstrated project management experience. This role is also essential in guiding internal teams to meet our clients’ needs in high-stakes moments of change, challenge and opportunity.

In some instances, the Senior Healthcare Communications Consultant will lead the client entirely, with guidance from a Vice President/Practice lead. At other times, the role will partner with practice leadership on complex clients, spearheading the execution of program tactics and the development of materials. At all times, the Senior Healthcare Communications Consultant will drive the day-to-day work for clients while assuring high quality and a collaborative team environment.

Responsibilities

CLIENT SERVICE

• Partner with client leader (VP or Practice lead) to drive the execution of program tactics and the hands-on development of program materials, leading the day-to-day strategy and execution of project work
• Develop client strategy and program plan against objectives and strategies of the client
• Lead clients to realize full potential, meeting all project objectives on time with the highest quality work
• Lead communications and client partnership to ensure steady flow of information and client satisfaction; present key client updates and plans with confidence
• Establish and maintain strong client relationships, helping to resolve issues that may arise
• Create and review work, ensuring the work is client-ready
• Actively explore opportunities to organically grow existing client relationships

Internal Client Team Management

• Identify opportunities for continuous quality improvement within the team
• Daily team advising and supervision
• Monthly/weekly staff planning/tracking including timely communications to internal leaders

Business Development

• Grow current client business by identifying additional needs we can serve well
• Participate in new business development and pitches, as appropriate
• In collaboration with Practice leadership, contribute to pitch strategy and proposal development for targeted opportunities
• Ensure appropriate colleagues are brought into organic growth opportunities

Firm Management

• Capture and transfer best practices in key client management
• Actively participate in appropriate firm management meetings and/or discussions

People Development

• Demonstrate and nurture Jarrard Vision, Mission and Values
• Provide team mentoring and professional development, including career development for teammates; as appropriate, directly supervise younger team members
• Help identify qualified talent to join the team through networks, affiliations, etc.
• Participate in Jarrard Academy, the firm’s venue for training and development

Qualifications and Desired Skills

Qualifications for this position:

• Bachelor’s degree (Master’s a plus)
• Proven expertise in working within the healthcare space required
• 5 -7 years’ experience in a preferred combination of a Communications role, professional services firm (healthcare focus is preferred) and/or journalism.
• Ability to work remotely, office options in Chicago, IL and Nashville

What you can expect from us:

• High-stakes work that makes healthcare better
• An inclusive and collegial workplace with understanding, innovative co-workers who care as much as you do about getting the work right
• Encouragement to ask probing questions and openness to new ideas
• Creative problem solving alongside clients who see you as a partner, not a vendor
• Investment in your growth and development via our competency-based talent development platform
• Competitive pay and benefits

Salary range: $ 95,000 - 110,000, plus may be eligible for an annual discretionary bonus. The salary range for this role takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, skills, experience, training, licensure and certifications, practice area, and other business and organizational needs. In addition, Chartis offers several benefits including medical, dental, vision, HSA, FSA, disability insurance, life insurance, 401(k) match, paid time off, wellness stipend, and additional voluntary benefits. LI-Remote

At Chartis , we pride ourselves on having a diverse workforce. We value and celebrate the uniqueness of individuals and the different perspectives the provide. We offer equal opportunity employment regardless of race, color, religion, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, or protected veteran status.

Chartis is a comprehensive advisory and analytics services firm dedicated to the healthcare industry. With an unparalleled depth of expertise in strategic planning, performance excellence, informatics and technology, and health analytics, we help leading academic medical centers, integrated delivery networks, children's hospitals and healthcare service organizations achieve transformative results.