At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Sales Enablement

Job Sub Function:

Sales Operations & Administration

Job Category:

Business Enablement/Support

All Job Posting Locations:

US014 MA Raynham - 325 Paramount Dr, US248 PA West Chester - 1302 Wrights Ln E

Job Description:

Johnson & Johnson is recruiting for a Senior Sales Support Specialist to support our Commercial Operations Spine team. This position can be located in Raynham, MA or West Chester, PA.

About MedTech

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech.

About Orthopaedics

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech.

Summary

The Sales Support team has responsibility for assisting with critical execution of our spinal surgery offerings. In particular, the development and deployment of strategies to support sales growth objectives. The team is the conduit between the business and the sales organization relative to deploying and achieving business objectives. The Spine Senior Sales Support Specialist will provide reporting and guidance to key business partners and play an integral in inventory management and deployment, instrumentation spend, open orders analysis, and other commercial analysis and reporting.

Key Responsibilities

• Identifies analytical needs of US sales organization and works collaboratively to provide valuable, impactful insights and clear communication.
• Builds capabilities and analytics to assist sales organization.
• Develops detailed analytics, dashboards, and ad hoc reports to evaluate the sales performance.
• Supports sales team by organizing, analyzing, and drawing conclusions from a variety of data sources to identify trends and provide insights-based recommendations.
• Proactively identifies new insights to support business decisions and sales operation needs.
• Provide mentorship to other team members and transfer knowledge across departments, Operating Companies, etc.

Qualifications

Education:

• Minimum of a bachelor’s degree is required.

Experience and Skills:

Required:

• Minimum of 4-5 years business experience in logistics, finance, marketing, commercial operations, and/or related field is required.
• Successful experience with leading and coordination of projects across multiple teams and partners is required.
• Strong history applying sophisticated Excel and Microsoft office applications is required.
• Excellent communication skills, both written and verbal, with proficiency in interacting across all organizational levels required.
• Creative problem-solving skills are required.
• Build Power BI reporting, in-depth knowledge of data modeling is required.
• Ability to work independently and collaborate with various levels of management and external customers is required.
• Experience in data management, analysis and visualization, with proven track record to connect the analysis to insights that inspire action is required.
• Ability to effectively develop and present oral presentations is required.
• Up to 10% domestic travel may be required.

Preferred:

• In-depth knowledge of Tableau, Qlik and/or Alteryx is strongly preferred.
• History of applying an ERP system, i.e., SAP is preferred.
• Experience with inventory and sales analysis is preferred
• Experience with process improvement is preferred.

The anticipated base pay range for this position is $72,450 to $122,705.

The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis.

Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.

Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

Employees are eligible for the following time off benefits:

• Vacation – up to 120 hours per calendar year.
• Sick time - up to 40 hours per calendar year.
• Holiday pay, including Floating Holidays – up to 13 days per calendar year.
• Work, Personal and Family Time - up to 40 hours per calendar year.

For additional general information on Company benefits, please go to: https://www.careers.jnj.com/employee-benefits.

This job posting is anticipated to close on 3/31/25. The Company may however extend this time-period, in which case the posting will remain available on https://www.careers.jnj.com to accept additional applications.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (ra-employeehealthsup@its.jnj.com) or contact AskGS to be directed to your accommodation resource.

#LI-Hybrid

The anticipated base pay range for this position is :

$72,450 to $122,705

Additional Description for Pay Transparency:

Push the boundaries of science to transform health—and your career.

Join us and advance life-changing treatments for people who need them most. At Johnson & Johnson, our focus is on improving global health equity and developing MedTech and pharmaceutical innovations that impact the future of health. Using AI and robotics to transform surgery or helping data scientists and clinicians formulate new ways to diagnose and treat disease, this work may sound like sci-fi, but it’s all science, all real, and could be your career. Whatever your background, skills, or career goals, there’s a place for you to help solve some of the world’s most pressing health challenges with us.

Accelerate your career while changing the world.

Each of our broadly-based family of companies offers an inclusive and empowering culture and employee benefits (like paid time off to volunteer, transgender-inclusive and same-sex partner health insurance coverage, and more) designed to help you live your best life, however you define it. And our best-in-class learning and development approaches, mentorship, and access to innovators across the world will help you grow your skills and reach your career goals. Because when you're at your best, nothing stands between you and your next breakthrough.