At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Sales Enablement

Job Sub Function:

Sales Training

Job Category:

Professional

All Job Posting Locations:

Palm Beach Gardens, Florida, United States of America

Job Description:

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Johnson & Johnson Medical Devices, a member of the Johnson & Johnson family of companies is recruiting for a Shoulders Training Manager, North America Commercial Education – Joint Reconstruction. The location for this position is Palm Beach Gardens, FL.

The role of Shoulders Training Manager, Commercial Education, DePuy Synthes Joint Reconstruction is responsible for the planning, delivery, and execution of training for the sales organization aligned to the global learning strategy and in support of the US region’s business needs.

This role will be primarily focused on Shoulder surgeries and product lines and will work with Global Education, Regional Marketing, Sales Leadership, Healthcare Compliance and other functional partners to shape and deliver educational programs aimed at elevating the competency of the sales organization aligned with the company curricula, certification pathways, policies and strategies.

RESPONSIBILITIES

FUNCTIONAL:

• Manages daily business-focused training activities for the Commercial Education department. This includes but is not limited to development and execution of curricula and courses and administration of Commercial Education policies and guidelines, all aligned with the global education strategy.
• Liaises with senior management to obtain resources for supporting needs and requirements for DePuy Synthes strategic initiatives.
• Accountable for ongoing related asset management tracking and reporting
• Accountable for ongoing training needs assessment of customer-facing field sales teams related to organizational imperatives by performing analysis on current and historical sales activities, and enterprise engagement.
• Delivers the most effective educational programs to satisfy the overall objectives of the DePuy Synthes organization.
• Develops and executes Commercial Education strategies in partnership with internal functional partners and Commercial Development cohorts to address all ongoing training and development of sales consultants with emphasis on technical training, clinical selling, operations, job related technical proficiency, strategic account management, and enterprise and market effectiveness.
• Keeps expertise updated in training and related clinical and business technologies and methodologies. Identifies market and organizational trends and recommends appropriate actions to management.
• Ensures that sales training practices are in compliance with all government and legal requirements.
• Accountable for the Design and deliver effective educational programs aligned to our learning strategies including the use of a 30-40-30 format.
• Conducts and reports on follow-up of training programs, updates ongoing programs utilizing MedTech Education analytics methodologies.
• Facilitates virtual/live training classes as needed to build clinical and non-clinical proficiency of sales/clinical team across the entire portfolio.
• Works with strategic vendors and acts as subject matter expert for training development.
• Leverages technology platforms to help facilitate education.
• Apply adult learning principles and professional facilitation skills in all learning programs.
• Facilitates learning in live, virtual and self-guided formats aligned with our learning strategies.
• Serve as a subject matter expert for training development with strategic partners and vendors.
• Maintains expertise in training and related clinical and business technologies and methodologies.
• Develop and deliver post course assessments in various formats that align with the training content.

POLICIES: Know and follow policies and procedures related to work activities performed in area of responsibility

TRAINING: Complete training in area of responsibility within allowed time-period. Training is required for changes in existing policies and procedures, for new assignments and for the implementation of new policies and procedures. Complete required periodic re-training in areas such as safety and environmental compliance.

SAFETY: Follow all company safety policies and other safety precautions within work area. Promote safety to all associates that enter work area. Follow Health Care Compliance guidelines as well as follow operating room training and safety standards (Bloodborne pathogens training, etc.).

Qualifications

Required:

• Bachelor’s degree
• 5 years of medical device experience
• Strong clinical expertise or orthopedic/medical device training experience specific in Shoulder Arthroplasty.
• Excellent written and verbal communication skills
• Effective interpersonal and teamwork skills
• Experience leading projects or initiatives.
• The ability to effectively create and deliver presentations to a variety of audiences including learners, colleagues and senior leaders.
• MS Office proficiency
• Travel up to 30%.

Preferred:

• Experience with shoulder arthroplasty and/or reconstructive joint replacement surgery.
• 3-7+ years of experience in medical device sales, clinical education, or sales training, particularly in orthopaedics
• Strong understanding of shoulder anatomy, biomechanics, and pathology.
• Familiarity with shoulder arthroplasty procedures, surgical techniques, and instrumentation.
• Experience with orthopaedics implant products, including the INHANCE™ Shoulder System
• Expertise in DPS product platform and sales business practices
• Ability to collaborate across functions and job levels.
• Experience with project leadership and practical problem solving.
• Ability to lead cross-functional teams and across a matrix organization
• Experience as an orthopedic/medical device trainer
• Experience creating and delivering content for virtual, classroom, and field-based audiences.
• Experience in robotic surgery/capital equipment
• Experience working in additional commercial functions (field, marketing, etc.)
• Familiarity and training experience with preoperative templating software and 3D planning platforms for accurate implant selection and positioning
• The ability to collaborate with surgeon faculty to develop and deliver high-quality educational programing.
• Strong ability to build relationships with key opinion leaders (KOLs) and align training programs with best practices and evolving clinical techniques.

Other:

• Office work requires sitting, walking, using phone and computer and surgical instrumentation demonstrating surgical workflow, work in the presence of fluoroscopy.
• May lift up to 30 lbs. occasionally.
• Work Environment: Office, classroom, laboratory and surgical facilities.
• Working Hours: daily Monday – Friday and occasional evenings and weekends.
• Travel Requirements: Overnight travel may be required up to 30%.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

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