The Human Resources Generalist I assists with advising and counseling employees, and managers on the human resource implications of business decisions.  The Human Resources Generalist relies on strategic thinking and knowledge in the following areas: organizational dynamics and structure; staffing and recruiting tactics; training and facilitation; employee rewards and recognition; change and culture management including team building; employee relationship and communication management; employee relations and performance and talent management.

The Human Resources Generalist I consistently demonstrates support of the Shirley Ryan AbilityLab statement of Mission and Philosophy by striving for excellence, contributing to team efforts, and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact.

The Human Resources Generalist I demonstrates Shirley Ryan AbilityLab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and Shirley Ryan AbilityLab Values (Hope, Compassion, Discovery, Collaboration, & Commitment to Excellence) while fulfilling job duties.

Principal Responsibilities

The Human Resources Generalist I:

1. Assists with responding to employee and/or manager questions and concerns according to HR policies and procedures or by referring the issue to the appropriate HR contact.
2. Participates in counseling/investigations regarding escalated employee concerns and issues.
3. Participates in the New Employee Orientation process, facilitating, helping to organize, etc.
4. Partners with appropriate individuals/departments on planning events and employee activities.  
5. Provides input to human resource programs and practices, determining value to the mission, assets, and business of Shirley Ryan AbilityLab.
6. Monitors and collects documents to ensure compliance to relevant company policies and legal requirements and may conduct audits as appropriate. 
7. Collaborates with appropriate functions throughout the organization to ensure adherence to various compliance standards and requirements.
8. Enters and maintains data in the various HR systems.
9. May facilitate ongoing training sessions on a variety of HR related topics.
10. Performs all other duties that may be assigned in the best interest of the Shirley Ryan AbilityLab.

Required Skills Required Experience

1. Education level appropriate with what is normally gained through the acquisition of a bachelor’s degree in Human Resources or related filed. SHRM certification preferred.
2. Entry level to 2 years of experience with knowledge of employee relations and continues developing professional expertise in other HR functions.
3. Establishes and meets deadlines while managing multiple priorities.
4. Able to use professional concepts and apply company policies/procedures to work on problems/issues of moderate scope where analysis of situations or data requires a review of a variety of factors.
5. Demonstrated experience and ability to recommend and advocate for appropriate human resource decisions with internal and external clients within defined procedures and practices.
6. Must adjust rapidly to new situations warranting attention and resolution.
7. Demonstrates good judgment in identifying situations requiring negotiations and problem solving. 
8. Must possess excellent verbal and written communication and interpersonal skills, active listening and persuasive negotiation skills and diplomacy with all levels of an organization.
9. Must possess excellent analytical and planning skills.
10. Demonstrates effective presentation and facilitation skills.
11. Demonstrates group cohesiveness and collaborates well with others.
12. Makes effective and timely decisions within range of authority, even when data is limited or solutions produce unpleasant personal or interpersonal consequences.  Escalates and/or seeks advice when appropriate.
13. Markets HR within Shirley Ryan AbilityLab by: units throughout the organization and showing responsiveness in all interactions. 
14. Becoming market-driven by addressing genuine, internal human resource program needs and issues consistent with organizational mandates and direction.
15. Gaining the trust and respect of others by being open and candid about opinions and attitudes, keeping sensitive organizational and employee information confidential, behaving in a fair and ethical manner toward others, and demonstrating a sense of institutional responsibility.

Reporting Relationships

Reports directly to Director, Human Resources

Working Conditions

Normal office environment with little or no exposure to dust or extreme temperature.

About Shirley Ryan AbilityLab

Shirley Ryan AbilityLab is the first-ever "translational" research hospital where clinicians, scientists, innovators and technologists work together to advance Human Ability.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Shirley Ryan AbilityLab is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.