The Supervisor, Pediatric Outpatient Center will assist with the supervision and evaluation of Allied Health activities and collaborates with other disciplines to guarantee continuity and quality of care.

The Supervisor, Pediatric Outpatient Center will consistently demonstrate support of the Shirley Ryan AbilityLab statement of Vision, Mission and Core Values by striving for excellence, contributing to the team efforts and showing respect and compassion for patients and their families, fellow employees, and all others with whom there is contact at or in the interest of the institute.

The Supervisor, Pediatric Outpatient Center will demonstrate Shirley Ryan AbilityLab Core Attributes: Communication, Accountability, Flexibility/Adaptability, Judgment/Problem Solving, Customer Service and Core Values (Hope, Compassion, Discovery, Collaboration, and Commitment to Excellence) while fulfilling job duties.

Principal Responsibilities

1. Schedules, directs and supervises assigned staff.
2. Interviews, hires, and directs new staff orientation and training of new staff. Conducts performance appraisals, and, when necessary, disciplines and terminates assigned Allied Health Staff.
3. Facilitates an excellent patient experience from initial contact through discharge.
4. Ensures compliance with regulatory agency standards.
5. Monitors staffing and productivity. Provides feedback to staff and leadership regarding individual and team performance.
6. Recognizes and identifies employee needs for professional growth and development.
7. Ensures staff competency in clinical skills necessary to support quality patient care. Refers personnel to appropriate staff, resource or written reference, or other expert opinion to develop or improve competency.
8. Participates in the development of operating and capital budgets. Adheres to budget.
9. Initiates and implements quality improvements in individual, team and organizational performance.
10. Maintains current knowledge of clinical practices and developments in the field by reading appropriate literature and attending seminars. Shares acquired knowledge and skills as appropriate with staff through presentation and serves as a resource to staff.
11. Ensures that timely and high quality documentation is available for all patients. When providing direct service, completes written documentation of all patient care activities in a timely manner.
12. Performs direct patient care responsibilities 50% of scheduled time.
13. Maintains environment of care through personal and staff compliance with policies and procedures, making rounds and being attentive to an environment of safe care and to having equipment in proper working condition.
14. Proactively utilizes effective communication techniques to prevent and resolve conflict in a timely manner with patients, families and staff.
15. Perform all other duties that may be assigned in the best interest of Shirley Ryan AbilityLab.

Required Skills Required Experience

1. Professional knowledge of practice and supervision, at a level generally acquired through a Bachelor’s degree or degree program required for clinical licensure.
2. Current license to practice in his/her appropriate allied health discipline as required.
3. Three years of related experience preferred. Management experience preferred.
4. Interpersonal skills sufficient for effective communication with patients, families, and institute staff. Evidence of rehabilitation knowledge, leadership ability and communication skills.
5. Requires analytical skills to plan and to assign work schedules, set priorities, give input on policies, procedures and budgets and to evaluate programs, new equipment and supplies.

Working Conditions

1. Normal patient care environment with little or no exposure to dust or extreme temperature.

Reporting Relationships

1. Reports directly to the Clinical Manager, Pediatrics

About Shirley Ryan AbilityLab

Shirley Ryan AbilityLab is the global leader in physical medicine and rehabilitation for adults and children with the most severe, complex conditions. By joining our team, you will be part of our life-changing Mission and Vision. You’ll work in a truly inclusive environment where diversity and equity are championed through words and actions. You’ll contribute to an innovative culture that is second to none, one that embraces curiosity, discovery and compassion. You’ll play a role in something that’s never been done before as we integrate science and clinical care to help patients achieve better, faster outcomes — as we Advance Human Ability, together.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Shirley Ryan AbilityLab is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.