Enterprise Scheduling Specialist - Location: Texas Health Resources System Services - Job ID: 100950 - Department: SCHEDULING - Area of Interest: Clerical/Admin. - Job Type: Full Time - Shift: - Relocation Provided: - Travel Required: No - Qualifications/Duties: Texas Health Resources is seeking to hire a full time Enterprise Scheduling Specialist, for their Scheduling Department, located in Arlington, TX. Position Summary: The Enterprise Scheduling Specialist will coordinate and schedule in-scope outpatient appointments at all wholly-owned Texas Health Resources (THR) facilities including reviewing insurance, documenting medical necessity, following correct protocols for failed medical necessity. Follow scheduling instructions, providing procedural instructions to patients and if needed, directions to the facility as well as documentation. Ensure Order management and call productivity, includes inbound and outbound calls on order received to schedule appointments. Hours/Schedule: Full Time; 40 hours/week. Monday - Friday; Must be flexible to work a schedule rotating between 7:30am 8:00pm, based on the department business needs. Minimum Education: High school diploma or equivalent required. Minimum Experience: 1 year of related experience required Healthcare scheduling and/or call-center experience highly preferred. Epic Cadence experience preferred Licenses/Certifications: CHAA Certified Health Access Associate upon hire preferred. Skills & Abilities: Requires good written, oral, and telephone communication skills. Requires knowledge of general office equipment, PCs and associated software packages. Ability to type 35 WPM corrected for errors preferred. General knowledge of medical terminology preferred. Bilingual English/Spanish preferred. Functions/Job Duties: *Schedules testing and/or procedures for multiple departments and entities in an accurate and timely manner ensuring maximum productivity and expedient patient flow. *Performs Medessary checks of medical necessity for patients with Medicare as a primary payor to ensure documentation is in compliance with applicable guidelines. *Effectively communicates with patients, physician office scheduling, surgery scheduling, and/or other necessary staff as needed to reduce appointment time/date errors. *Stays abreast of and complies with applicable regulations, entity and/or system policies and procedures. Maintains customer service and/or productivity guidelines set forth by applicable leadership. *Participates in special projects or completes other duties as assigned. Entity Information: Texas Health Resources is one of the largest faith-based, nonprofit health care delivery systems in the United States and the largest in North Texas in terms of patients services. Texas Health has 25 acute-care and short-stay hospitals that are owned, operated, joint-ventured or affiliated with the system. It has more than 3,800 licensed beds, more than 21,100 employees of fully-owned/operated facilities plus 1,400 employees of consolidated joint ventures, and counts more than 5,500 physicians with active staff privileges at its hospitals. At Texas Health, we strive to create an atmosphere of respect, integrity, compassion and excellence for all who come in contract with us, be they patients or employees. We are committed to diversity in our workforce, and out mission to serve spreads across ethnic, cultural , economic and generational boundaries. We invite you to join us in furthering your career through our accomplishments and philosophy of excellence. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.