Job Description

As a Wellness Coordinator at The Joint Chiropractic, you will be the first point of contact for patients. You’ll play a key role in making each of them feel at home and welcome. At The Joint Chiropractic, we have several different plan and package offerings that you will be responsible for presenting to new patients so they can continue their chiropractic care with us at the most affordable rates, anywhere. In addition, keeping accurate patient records, having a thorough understanding of our computer systems, and maintaining a clean and organized workplace will also be important for your success.

SUMMARY OF ESSENTIAL JOB FUNCTIONS

• Manage clinic phone calls
• Greet and assist patients with the completion of required paperwork
• Educate patients on wellness offerings and services
• Sell the Wellness Plan or Visit Package that is best suited to the patient's treatment plan according to the doctor's recommendation
• Complete transactions using point of sale software and ensure all patient accounts are current and accurate
• Participate in marketing opportunities to help the clinic build new patient counts
• Manage daily clinic operations including ensuring it's clean and that inventory is stocked
• Manage the flow of patients through the clinic in an organized manner
• Execute all The Joint Chiropractic’s' Standard Operating Procedures
• Provide the highest levels of customer service
• Maintain the highest levels of professionalism and decorum at all times
• Be a team player and contribute to a positive, healthy workplace culture

MINIMUM REQUIREMENTS

• High school diploma or equivalent (associates degree or higher preferred)
• 2-year retail sales experience MUST
• Cheerful and positive attitude
• Able to work weekends/evenings (as required)
• Able to use office equipment, computer, scanner, fax, and phone system
• Proficient with Microsoft Office
• Maintain the cleanliness of the clinic and organization of workspace
• Dedication to high-quality service
• Maintain a professional appearance and wear company approved attire
• Confident in presenting and selling memberships and visit packages
• Willingness to learn and grow

ABILITIES REQUIRED

• Able to stand and/or sit for long periods of time
• Able to lift up to 20 pounds

Salary: $14.00 Per/hour 0.50 raise after 90 days

Free Chiropractic Care + 1 extra person

Closed all major holidays (non-paid)

30-45 min paid lunch break (do not need to clock out) MONDAY-FRIDAY

PTO after 1 year (Full Time)

Flexible schedule

Serious inquiries only, please.

Job Type: Full-time

Company Description

The Joint Chiropractic is the largest provider of non-insurance, private pay chiropractic health care in the United States. Our network consists of modern, consumer-friendly chiropractic clinics and individually selected Doctors of Chiropractic that deliver quality care of the highest standards. Routine activities regularly cause misalignment's of the spine. These misalignment's, otherwise known as subluxations or joint dysfunctions, create interference with the transmission of proper nerve communication through the spine and extremities. This can cause decreased joint motion, pain, discomfort and/or a lessening of the body’s ability to function properly. Chiropractic focuses on conditions stemming from restricted joint motion, mainly of the spine and related nervous system, and the effects of these disorders on general health. The Joint was originally founded in 1999 by a Doctor of Chiropractic with a vision to transform the traditional, often misunderstood concept of routine chiropractic care by making it more convenient, friendly and affordable. In March 2010, The Joint was re-founded with the acquisition of the original eight franchised clinics. Today, The Joint has grown to a nationwide network of more than 500 chiropractic offices and counting. We are the leader in delivering chiropractic care, performing more than four million spinal adjustments a year. The Joint is reinventing chiropractic care by making quality healthcare affordable for patients seeking pain relief and ongoing wellness. Our membership plans and packages eliminate the need for insurance, and our no-appointment policy, convenient hours and locations make care more accessible. Our mission is to improve quality of life through routine and affordable chiropractic care.