Job Description

The HIM Data Integrity specialist responsible to maintain the master patient index (MPI) which is a critical business function and patient safety resource; it links a patient to demographics, clinical and financial information. The MPI must contain accurate, timely, and complete data that include a single identifier for each patient registered. The MPI Data Integrity Analyst will be responsible for reviewing, analyzing, and maintaining patient data integrity within the MPI for the EHR system. This includes remediation of duplicate medical record numbers, medical record overlays and assisting with correction of any clinical and demographic information. The HIM Data Integrity Analyst will work with in the EPIC applications (My Chart, Care Link, Care Everywhere), as well as several other hospital legacy systems to identify possible duplicate medical record numbers, overlays and data integrity issues through the use of daily reports and work queues. The HIM Data Integity Analyst is responsible for maintaining patient identity integrity by using his/her analytical and investigational skills and multiple tools and systems to piece together the patient identity story and independently determine, coordinate, and execute action needed to remediate identity discrepancies.

ESSENTIAL FUNCTIONS:

• Performs medical record number merges, patient data corrections, and medical record overlay corrections in accordance with TMC’s policies and procedures.
• Works from reports and queues to resolve all issues in a timely and accurate manner.
• Analyzes and performs medical record merges, unmerges, overlays, and necessary chart corrections in several health systems (EPIC My Chart, Care Everywhere, Care Link, SMART IX, and all legacy systems.)
• Proactively and independently solves problems and operates with a high level of accuracy.
• Exhibits excellence in communication, feedback, exactitude, and follow through with data, customers and peers, as there is a high level of patient safety risk associated with the transfer of patient information.
• Ensures all parties involved in making corrections in any disparate systems are promptly notified and follow through to ensure all corrections are executed in a timely manner.
• Communicates merges and system issues with the Data Integrity team and management.
• Processes requests for chart corrections and prioritizes all request around patient care and safety.
• Analyzes and identifies root causation of data discrepancies and brings all issues to the HIM Manager immediately.
• Participates in process improvement activities, as well as the development and implementation of new products and systems.

ORGANIZATINAL RELATIONSHIP:

• Reports to the Manager of HIM

Qualifications

JOB KNOWLEDGE AND SKILLS:

• Associate's Degree in Health Information Technology or Information Technology is preferred
• AHIMA certification preferred (RHIT, RHIA)
• Understanding of medical terminology is a plus
• Three-five (3-5) years experience in the business area of healthcare (HIM, IT) is required. In lieu of a degree, a minimum of 5 years experience as a data analyst or performing EMPI remediation tasks for a healthcare organization is required
• Experience working with various hospital information systems, such as EPIC, HPF, Star, 3M, Cerner, Optimum, SCM, etc. with emphasis on resolving duplicate medical record numbers
• Ability to analyze complex information and use problem solving skills to determine appropriate solutions and necessary merges to protect the integrity of the EMPI.
• Excellent verbal and communication skills, strong customer service skills. Ability to be flexible, adapt well to change, and able to work as part of a team as well as independently with minimal supervision. Must work well under pressure.
• Ability to understand work environment and competing priorities in conjunction with developing and meeting goals.
• Ability to be flexible, versatile, adaptable and facilitate work in a complex, face-paced, multi-site healthcare environment.
• OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.

EDUCATION:

• Associate's Degree in Health Information Technology or Information Technology is preferred

EXPERIENCE:

• Three to five years experience in healthcare. 
• An equivalent combination of education and experience, which provides proficiency in the areas of responsibility listed above, may be substituted for the above education and experience requirements.

WORKING CONDITIONS/PHYSICAL DEMANDS:

• Standard office environment.
• Participation in evening and weekend on-call rotation schedule is required.

Additional Information

AMERICANS WITH DISABILITIES STATEMENT:

Must be able to perform all essential functions of this position with reasonable accommodation if disabled.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. New England Medical Center reserves the right to modify position duties at any time, to reflect process improvements and business necessity.

All your information will be kept confidential according to EEO guidelines.