As the Desktop Support Technician , you will provide support to all personnel for all systems and network technical services.
ESSENTIAL JOB FUNCTIONS:
· Administer desktops, phones, and software components including Active Directory and Exchange.
· Support a wide variety of technical issues that can arise
EDUCATION & EXPERIENCE:
· Bachelor’s degree in Computer Science or related field; Or 4+ continuous years performing Service Desk functions
· 2 years working Service Desk.
· General knowledge of Windows OS
CERTIFICATIONS :
· DoD 8570 IAT Level II Certification
· CompTIA Security + or equivalent and one or more baseline certifications as outlined in DoD 8570.01-M/DoD 8140
KNOWLEDGE & SKILLS:
· Active Directory and Exchange knowledge
· Familiarity with working in different security domains such as SIPRNET, NETPRNET, and CENTRIXS-K.
· Understanding of Lifecycle management and Configuration management and use of different trouble ticket management systems.
· Skills with desktops, laptops, printers, scanners, and other multi-functional devices, and phones for troubleshooting purposes.
SECURITY CLEARANCE : Active Top Secret SCI W/Poly
Intrepid Global Solutions, LLC.
Intrepid Global Solutions, LLC. (IGS), is a leading international services company that provides a broad spectrum of services and solutions to U.S. and international government agencies, and organizations. As a world-class leader in providing seasoned program management, IGS leverages and integrates its capabilities – IT & Communications, Aviation & Engineering Solutions, Power Solutions, Infrastructure & Logistics - to provide safe, innovative, and reliable solutions to meet customers' diverse and complex challenges.
Intrepid Global Solutions, LLC. (“IGS” and/or “Company”) and its affiliates, including but not limited to IAP World Services, Inc., and subsidiaries is an EOE, including disability/vets.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Required Skills
Required Experience