Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, World Wide Technology (WWT) is a global technology solutions provider leading the AI and Digital Revolution. With more than $20 billion in annual revenue, WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners and communities.

Join World Wide Technology as a Partner Marketin Specialist and be part of a dynamic team that drives growth and revenue through innovative marketing strategies. You'll collaborate with our strategic technology partners and internal teams to develop and execute integrated marketing plans for WWT's Joint Advertising & Marketing Program. With WWT's world-class culture and generous benefits, you'll thrive in an environment that values determination, innovation, and creating a great place to work for all.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

Responsibilities:

• Maintain, deploy, and troubleshoot endpoint configurations and policies for all platforms, to meet security benchmarks
• Create and maintain software deployment packages for Windows, Mac OS, Android, and iO
• Administer virtual desktop environment and supporting infrastructure, including maintenance, support, patching, and documentation.
• Create and maintain documentation for fellow administrators, Service Desk, and end users.
• Assist in patching enterprise end-user devices with OS and third-party application updates
• Evaluate and define hardware standards.
• Manage TEM (Telcom Expense Management) platform.
• Manage Mobile Phone Contracts, Billing, Usage and equipment ordering with multiple suppliers
• Identify technical problems within EUC systems and work independently to determine solutions
• Work closely with other teams in IT to provide root cause analysis and resolve systemic end-user issues
• Work closely with the Global Service Desk to drive process enhancements and efficiencies
• Establish and maintain effective working relationships with management, coworkers, vendors, and customers.
• Provide support as needed.
• Be a part of the on-call and support rotation
• Work on projects and tasks as assigned
• Work closely with the team and customers to understand business processes in order to create new and innovative solutions related to document management, content management, social collaboration, and enterprise search.
• Provide technical assistance, training, and coaching to end users, power users, and the Service Desk for our platform, built upon SharePoint 2010.
• Assist with the strategic planning and long-term direction of our content management platform including understanding available market solutions and best practices in order to help build and maintain a strategic product roadmap.
• Assist with identifying and completing ECM Team roadmap items.
• Design and customize SharePoint sites that match functional business requirement and provide a consistent internal UI to allow for knowledge sharing across the enterprise.
• Help identify areas of opportunity for bigger picture automation processes for recurring user issues/challenges/needs.
• Drive the overall utilization and adoption of ECM products throughout the organization.
• Provide expert advice on the availability of SharePoint functionality to deliver requested business capabilities.
• Participate in the requirements gathering process, as well as the testing of processes for new, changed, and enhanced features and functions within the ECM product.
• Establish and maintain effective working relationships with management, coworkers, and the customer.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

Equal Opportunity Employer

Preferred locations: MO, KS, FL, TX, and Potentially others

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