Position: Administrative Assistant

Location: Whitehouse Station, NJ

Schedule: 8hr shift between the hours of 730am-5pm ET, M-F

Worksite Arrangement: In-office during training (~3months), Hybrid after training period

Starting Compensation: $18/hr

Start date: ASAP

About Avenica

Avenica is a career-launching platform that uses data science, behavioral psychology, and performance coaching to unleash human potential and launch careers. By getting to know candidates beyond a resume and uncovering individual potential, we propel careers across the U.S. At Avenica, we put candidates first by advocating for them through the application and interview process. Learn more about Avenica and how we can support your job search at www.avenica.com.

Overview:

Avenica is currently evaluating talent for an Administrative Assistant in the insurance industry. This person will be responsible for managing billing information and cash application processing. This includes the identification and matching of monies received by the business to the corresponding internal book. Great opportunities for career growth!

Responsibilities:

• Manage and respond to customer (internal/external) billing correspondence, complaints, and inquiries efficiently and accurately.
• Ensure complete resolution of all customer inquiries, may need to coordinate end to end service with other business partners.
• Effectively navigate multiple systems and applications to research, analyze, and resolve customer inquiries.
• Know and comply to corporate policies, regulatory standards, internal business processes, and procedures while processing work.
  

Requirements:

• Minimum of high school diploma or equivalent required
• 2+ years of customer service/financial services experience, preferably in a processing or billing environment
• Strong knowledge of Excel for data entry and reporting--used daily in this role
• Insurance experience preferred
• Strong attention to detail and communication skills
• Must be legally authorized to work in the US, Avenica is not able to provide sponsorship at this time
• Strong computer skills with the ability to quickly learn and navigate new systems

Avenica is committed to providing equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

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