Banquet Captain

Woodcliff Hotel & Spa

Banquet Captain

Fairport, NY
Full Time
Paid
  • Responsibilities

    • Exceed guest expectations through flawless event setup. • Identify opportunities to increase sales. • Serve as the main point of contact to ensure event setup matches the guest's vision. • Resolve any issues promptly. • Provide outstanding hospitality to surprise and delight guests. • Motivate, educate, and lead the team with a positive approach for smooth event coordination. • Adhere to hotel safety procedures. • Proactively anticipate and address any potential issues. • Hold a valid ServSafe/alcohol certification. Responsibilities: • Lead and manage banquet staff in Fairport, NY, US to ensure seamless operations during events. • Supervise the setup and breakdown of banquet events, ensuring all requirements are fulfilled. • Address guest requests and issues promptly and professionally to enhance their overall experience. • Conduct training and provide support to banquet staff to uphold high service standards and professionalism. • Collaborate closely with the culinary team to ensure timely and precise food and beverage service during events. Qualifications: • Must have a minimum of 2 years of progressive experience in the food & beverage industry, with a preference for supervisory roles. • Excellent communication skills in English, both verbal and written, are essential for success in this role. • Proficient in using computers, business equipment, and software is required. • Must have the ability to work long hours occasionally. • Capable of exerting up to 50 pounds of force intermittently and up to 20 pounds of force frequently to handle objects. • Comfortable working in environments with varying temperatures and noise levels. • Should be able to stand and/or walk for extended periods and demonstrate flexibility in body movements. • Strong capability to thrive in a high-energy and high-stress environment while effectively multitasking. Compensation: $50,000 - $55,000 yearly

    • •
    • Lead and manage banquet staff in Fairport, NY, US to ensure seamless operations during events. •
    • Supervise the setup and breakdown of banquet events, ensuring all requirements are fulfilled. •
    • Address guest requests and issues promptly and professionally to enhance their overall experience. •
    • Conduct training and provide support to banquet staff to uphold high service standards and professionalism. •
    • Collaborate closely with the culinary team to ensure timely and precise food and beverage service during events.

  • Compensation
    $50,000-$55,000 per year
  • Industry
    Hospitality