Ticket Agent (RIO) NV-Las Vegas-Rio All-Suite Hotel & Casino 1,066 reviews - Las Vegas, NV 89103 Ticket Agent (RIO) - (1800052H) Description A Box Office Ticket Seller is responsible for assisting guests with all their Caesars Entertainment ticketing needs. A ticket seller is a resource for all guests questions and responsible for answering with an upbeat and positive attitude. A ticket seller is the first interaction for hospitality and first line of defense for improving the guest experience. Ticket seller will always create and maintain a positive work environment and initiate a professional, friendly and helpful guest interaction both internal and external. This position generates revenue by issuing, selling, upselling and cross promoting show tickets and attractions directly to guests at the Caesars Entertainment Box Office locations and via telephone. A ticket seller will be expected to have a working knowledge of all CET properties, shows, attractions and entertainment venues as part of creating a memorable guest experience. A ticket seller will effectively impact ticket sales growth for all Caesars Entertainment venues by suggesting the best guest experience. A ticket seller will efficiently make reservations on site and issue tickets for shows, casino, special events and 3rd party ticket vendors as approved by CET. A ticket seller is responsible for collecting funds and keeping documentation for tickets and transactions they perform. This position works closely with VIP Services, Marketing, Special Events, Public Relations, and Sales departments. A ticket seller will work based on business demands and as scheduled by CET management. A ticket seller will effectively present information and respectfully respond to questions asked by other departments, guests, CET management, supervisors, box office leads and general public. Qualifications High School graduate or equivalent is required. Minimum one-year customer service experience required. Must be able to type at least 25 wpm. Excellent phone and written communications skills, plus have the temperament to work in fast-paced work environment under frequently changing conditions. A working knowledge of Ticketmaster or other Ticketing system required. Must be able to effectively discipline co-workers and provide a positive role model for the Team. Must be able to work any day of the week and any shift. Must present a well-groomed appearance and friendly demeanor. Primary Location: NV-Las Vegas-Rio All-Suite Hotel & Casino Employee Status: Regular Caesars Entertainment - 9 hours ago - save job - original job Apply On Company Site Other jobs you may like Box Office Ticket Agent (Linq) NV-Las Vegas-The LINQ - Las Vegas, NV Caesars Entertainment - 3 hours ago Ticketing Agent Stratosphere - Las Vegas, NV American Casino & Entertainment Properties - 5 hours ago Box Office Ticket Agent (LNQ) NV-Las Vegas-The LINQ - Las Vegas, NV Caesars Entertainment - 30+ days ago Box Office Ticket Agent (PHV) NV-Las Vegas-Planet Hollywood - Las Vegas, NV Caesars Entertainment - 8 days ago * Ticket Agent jobs in Las Vegas, NV * Ticket Agent salaries in Las Vegas, NV NV-Las Vegas-Rio All-Suite Hotel & Casino NV-Las Vegas-Rio All-Suite Hotel & Casino 1,066 reviews Caesars Entertainment is the worlds most diversified casino-entertainment provider and the most geographically diverse U.S.... Let employers find you Thousands of employers search for candidates on Indeed Upload Your Resume