Customer Service Representative CLEAResult 110 reviews - Columbus, OH 43235 $13 an hour Summary CLEAResult is the leading energy efficiency company in North America. We help thousands of businesses and individuals reduce energy use and lower their utility bills through energy programs that we design, market and implement. We achieve all this through financial incentives, education and energy management strategies and solutions. The Contact Center is the best way to get experience in the industry and after some time move into other parts of our company (we are NATION-wide after all.) We train you on building science and invest in you to become a subject matter expert; our people are highly trained and empowered. We change the way people use energy. If you are ambitious, fast, transparent, with a reliable attendance and commitment to customer satisfaction you are the perfect match to be part of our team. We offer: 401 K plan, paid vacation, pay holidays, paid sick leave. $13 Hour + incentives Job Description The Customer Service Representative is a sales & service position with primary focus on make sure to help our customers save energy and money without sacrificing comfort. The CSR must be friendly, professional and genuinely interested in the needs of our customers receiving inbound and making outbound calls to existing and current customers in an effort proactively address various customer related needs., achieving daily, weekly, monthly sales targets established by the call center managers. Receive inbound calls to resolve customer questions or concerns regarding their account, plans while identifying potential opportunities to renew or extend their existing energy plans. Make outbound calls to retain/recapture or offer plans to customers. Maintain an acceptable volume of various customer retention and sales per week and month. Accurately document and update customer records in the computer system. Maintain high levels of confidentiality. Proactively offer products and close sales that result from an initial incoming contact with the customer. Additional Job Description JOB REQUIREMENTS Minimum of 6 months of previous experience within a customer facing environment required; Call Center experience in an inbound/outbound sales environment preferred Sales oriented with focus on customer service satisfaction. How can I help you? attitude Prefers to work in a fast-paced environment Strong desire to work within a team oriented environment with high level of collaboration and teamwork Type 35+ WPM, and ability to navigate through several internet based applications Proficient in Windows-based computer programs with excellent navigation skills Punctual and high attendance reliability. High School or GED required; 11 hours ago - save job - original job Apply On Company Site Other jobs you may like Service Center Representative - TEMP RightSourcing/Client Dublin, OH 15 hours ago Easily apply Cupcake decorator/Customer Service Gigi's Cupcakes Columbus, OH 1 day ago Easily apply Customer Service Administrator- Bound Tree Me... Sarnova, Inc. Dublin, OH 3 days ago CUSTOMER SERVICE ASSOCIATE WALGREENS Powell, OH Walgreens - 1 day ago Corporate Customer Service Representative CheckSmart Financial, LLC Dublin, OH 1 day ago Easily apply * Customer Service Representative jobs in Columbus, OH * Jobs at CLEAResult in Columbus, OH * Customer Service Representative salaries in Columbus, OH CLEAResult CLEAResult 110 reviews CLEAResult helps utilities, businesses and individuals make the wise use of energy a way of life. Headquartered in Austin, Texas, CLEAResult... Let employers find you Thousands of employers search for candidates on Indeed Upload Your Resume