Position: Customer Collections & Billing Specialist 

Location: Tampa, FL

Worksite Arrangement: On-site 5 days/week

Starting Compensation: $22-$24/hr DOE with growth opportunity

Start Date: ASAP

Schedule: M-F, 8am-5pm ET

Overview:

Avenica is currently evaluating talent for a Collections Specialist in the software industry. Great opportunities for growth! This person will be responsible for managing all accounts receivable functions, including collecting outstanding invoices from accounts. High-volume outbound communication and a strong foundation in accounting or collections are required for success in this role. 

Responsibilities:

• Manage and resolve B2B collections for assigned accounts. 
• Proactively reach out to customers via phone and email to resolve outstanding invoices.
• Reconcile customer accounts, manage account clean-up, and oversee vendor setup.
• Resolve aging Accounts Receivables and ensure timely collection of payments.
• Collaborate with internal teams to clear any billing disputes and work with collection agencies or attorneys as needed for legal action. 

Requirements:

• 2+ year(s) of accounts receivable or collections experience required
• High School Diploma or equivalent required
• Strong understanding of debits/credits and general A/R accounting principles required
• Proficient in Excel 
• Proficient in Zuora and/or QuickBooks
• Must be comfortable working in a fast-paced office environment while managing timely, high-volume customer communication and 8k-10k invoices monthly. 
• Direct, clear communication style 
• Strong organization skills and attention to detail.
  

Upon completing the application, you will be prompted to complete our HAALO inventory. HAALO is simply a way for us to understand your preferences, behaviors, and work styles. HAALO is a required step to complete this application.
By submitting an application to Avenica, you are agreeing to be contacted via SMS text messages and email.

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