Job Description
Your Role at Raising Cane’s:
The Communications Coordinator plays a key role in our multi-functional internal communications department. This role supports the administration of our highly successful internal communications platform/mobile application, which includes reviewing, publishing and writing content. In this role, you will work with various types of content from pre-written, user generated, and promotional to drive adoption and engagement. This role supports the Crew Communications Specialist and ensures content adheres to Raising Cane’s high standards.
Your Impact and Responsibilities:
- Administers the daily requirements of the internal platform to ensure the content management system and reporting are timely and up to our standards
- Reviews, publishes, and writes content for internal platform and other system-wide communications as needed
- Proofreads, edits, and fact-checks to ensure content is accurate and engaging
- Assists in managing communications between our RSO and restaurants, serving as a point of contact
- Acts as a liaison to various internal departments to provide communication support and to identify and create opportunities to promote department initiatives to internal audiences through the platform
- Supports the editorial calendar and overall workflow of content submissions and requests from internal departments throughout the company - ensuring content is developed on time to our standards
- Supports finding new ways to engage our ever-growing crewmember population through engaging content
- Helps lead ideation and content creation targeted for our internal audiences – restaurant crewmembers, restaurant managers, franchise partners and RSO crewmembers