Communication Coordinator

Raising Cane's

Communication Coordinator

Plano, TX
Full Time
Paid
  • Responsibilities

    Job Description

    Your Role at Raising Cane’s:

    The Communications Coordinator plays a key role in our multi-functional internal communications department. This role supports the administration of our highly successful internal communications platform/mobile application, which includes reviewing, publishing and writing content. In this role, you will work with various types of content from pre-written, user generated, and promotional to drive adoption and engagement. This role supports the Crew Communications Specialist and ensures content adheres to Raising Cane’s high standards.

    Your Impact and Responsibilities:

    • Administers the daily requirements of the internal platform to ensure the content management system and reporting are timely and up to our standards
    • Reviews, publishes, and writes content for internal platform and other system-wide communications as needed
    • Proofreads, edits, and fact-checks to ensure content is accurate and engaging
    • Assists in managing communications between our RSO and restaurants, serving as a point of contact
    • Acts as a liaison to various internal departments to provide communication support and to identify and create opportunities to promote department initiatives to internal audiences through the platform
    • Supports the editorial calendar and overall workflow of content submissions and requests from internal departments throughout the company - ensuring content is developed on time to our standards
    • Supports finding new ways to engage our ever-growing crewmember population through engaging content
    • Helps lead ideation and content creation targeted for our internal audiences – restaurant crewmembers, restaurant managers, franchise partners and RSO crewmembers
  • Qualifications

    Qualifications

    Requirements for Success:

    • 1+ years of communications experience required, with an emphasis on writing and reviewing messaging for internal communications or social media
    • Strong AP Style proficiency and experienced in various writing styles and formats
    • Strong attention to detail, including editing and proofreading skills
    • Internal mobile app content messaging creation and management experience is a bonus
    • Detail-oriented, organized, and able to manage multiple priorities that may be constantly changing
    • Self-driven, flexible, and highly energetic with strong written and verbal communication skills
    • Ability to work effectively and efficiently both independently and collaboratively
    • Must maintain confidential information
    • Microsoft proficient: Outlook, Excel, PowerPoint and Word
    • Able to work out of the Dallas Restaurant Support Office located in Plano, TX, full time
    • Bachelor’s degree required - emphasis on Communications, Journalism and/or Public Relations

    Additional Information

    All your information will be kept confidential according to EEO guidelines.

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  • Industry
    Hospitality