Job Description

We are seeking a dedicated and skilled Resort Maintenance Technician to join our dynamic Resort Operations team. The successful candidate will play a vital role in maintaining the resort's facilities, ensuring a safe and enjoyable experience for our guests. This position involves a variety of tasks, including preventive maintenance, troubleshooting, and responding to guest calls.

Key Responsibilities:

• Perform engineering projects, guest calls, blitzes and preventative maintenance as instructed by resort leadership
• General support by performing basic tasks such as painting, caulking, and repairing wall damages
• Perform basic plumbing troubleshooting on toilets, tubs, jacuzzi, showers, faucets and sinks including unclogging
• Ability to reset breakers and GFCI’s, replace bulbs, and determine voltage available using appropriate tools
• Install and/or replace TVs, perform basic troubleshooting, programming of remote, TV, and other electronics
• Ability to troubleshoot appliances, replace minor components and assist on full replacements
• Actively participates in procurement and inventory to ensure materials and tools are on-site
• Ability to effectively operate resort operations devices & software (HotSOS and other applicable)
• Ability to safely use hand tools, electrical & battery-powered tools required by the job
• Ability to work using ladders, scaffolds, and lifts utilizing appropriate PPE.
• Must have the ability to follow safety guidelines & practices
• Recognizes and identifies potential safety or security hazards in the property.
• Ability to communicate and interpret guest needs by positively interacting towards resolutions
• Other duties as assigned by resort operations leadership

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.

Qualifications

• At least 1 year of trades & maintenance experience in a resort or commercial environment
• Communicative to excel in guest and peer relations.
• Must have and maintain a valid Driver’s license.
• Minimum High School diploma.
• Ability to be versatile, work well under pressure and execute to meet deadlines.
• Must be able to lift and/or move, push and/or pull up to 50+ pounds.
• Westgate is a Smoke and Tobacco-Free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for the position.
• Required to pass a background check, drug test, and prove eligibility to work in the United States.

Additional Information

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. __ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.