Analyst, OTC Hotel Accounting Hilton Corporate 9,422 reviews - Memphis, TN Work Locations : Hilton - Finance - Memphis 755 Crossover Lane Memphis 38117 Hiltons Finance team is responsible for managing all global activities related to financial performance, accounting, tax, forecasting, risk management, and asset management. Within Finance, Hilton Accounting and Finance Services (HAFS) manages the finance and accounting functions, both on property and at Corporate, allowing us to develop scalable, global financial processes. Our finance Centers of Excellence provides Hilton Team Members the chance for challenging career growth across a wide spectrum of critical financial functions. What will I be doing? The Analyst of OTC Hotel Accounting will work with the OTC (Order to Cash) Hotel Accounting Team Lead to resolve accounts receivable and guest (transient) disputes. You will identify and process advanced deposits received from Group Catering and Event Sales clients. Your work will also include performing continuous monitoring and tracking of outstanding payments from group master and convention related billings. More specifically, you will: * Research support for Accounts Receivable (AR) or guest (transient) disputes and compile supporting documentation * Engage property teams to assist with identifying issues, resolving disputes, and obtaining client information as needed * Engage your Team Lead of OTC Hotel Accounting to figure out if adjustments are required * Maintain Dispute Resolution documentation in accordance with Hilton standards * Perform follow-up periodically based on establishing a collections schedule of outstanding payments * Update call logs and maintain the collections file daily * Review Booking Deposit Reports to identify groups with advanced deposit requirements * Review banking statements to identify and confirm receipt of advanced deposits * Prepare deposit postings and confirm deposits post successfully * Support OTC Hotel Accounting special initiatives as directed by the Team Lead * Report results to others to explain and decipher findings * Develop cooperative and positive relationships with other finance departments and corporate departments * Collaborate with manager to establish specific goals and plans to prioritize, organize and accomplish project and department goals * Attend staff meetings pertinent to work assignments * Research and respond to information requests from internal departments and management * Ensure the privacy and security of confidential information about guests What are we looking for? To fulfill this role successfully, you must possess the following minimum qualifications and experience: * High School Degree/GED * One (1) year of relevant analytical work experience It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: * BA/BS Bachelors Degree * Three (3) years of professional experience * Hospitality industry experience What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/Veterans Schedule : Full-time Brand : Hilton Corporate Shift : Day Job Job Level : Team Member Job : HAFS Hilton - 3 hours ago