Join our team, a 2025 USA Today Top Workplace Winner!
Now hiring a Hotel Assistant General Manager at the Phoenix Happy Valley Homewood Suites.
Why You’ll Love Working with Us
The Phoenix Happy Valley Homewood Suites is managed by NCG Hospitality, a family-owned property management company with over 45 years of proven success. We invest in you and your career development, providing tools, resources, and mentorship to help you succeed. We foster genuine customer engagement and a positive, team-oriented work culture where your contributions are valued and celebrated.
Achievements for NCG Hospitality and our portfolio of properties include:
USA Today Top Workplace Winner 2025
WI State Journal Top Workplace 2025
Madison Magazine Best Places to Work 2025
AZ Central Top Workplace 2024
Cultural Excellence Award 2024
Our success at NCG Hospitality stems from our Team Members who are committed to delivering extraordinary experiences for all guests, while upholding our Core Values: Growth, Fun, Trust, and Responsibility. In return, we offer our Team Members the following benefits, incentives and more.
Professional Development:
Dedicated training and development with opportunities for growth
Educational and professional certification assistance
Team Member Travel Perks:
Worldwide hotel stays starting at forty-nine dollars per night
Rate based on availability and property brand
Free night stays at NCG Hospitality hotels
Core Benefits:
Paid Sick Time
Paid time off and anniversary day off with pay
Paid volunteer hours → Earn money for community service!
Flexible schedules
Health and Wellness:
Health, Dental and Vision plans
Virtual telehealth services
Team Member Assistance Program with mental health resources
TeleDoc confidential counseling
Health and fitness monthly reimbursement program
Financial:
401(k) retirement plan
100% match on the first 3% and 50% match on the next 2% of team member contributions
Same day pay
Catch Of The Day Program → Earn money for helping other team members and guests!
Everyone Sells → Earn money for bringing in business to our properties!
Referral program for team members
How do I make an impact on my team?
Our friendly and attentive Hotel Assistant General Manager assists with overseeing all property operations while also providing our guests with excellent customer service and a memorable stay.
Oversee property staffing to include recruitment & selection, orientation, training & development, scheduling, counseling, performance management and other team member relations issues
Assist with various accounting/financial functions
Promote and maintain excellent service scores
Act as the Manager on Duty in the absence of the General Manager
Assist with the local sales efforts while staying current on industry trends and local market activities
Ensure safety and security of the property, staff and guests
What does success look like in this role?
College degree or at least three years of related work experience in business management, hospitality or related field
Friendly customer service to brighten the day of our guests
Hospitality and guest focus
Strong attention to detail
Ability to be patient and creatively problem solve
Reliability and honesty
Desire to contribute to a supportive and effective team
Who is NCG Hospitality®? We are a leader in the ownership, development, and operations of premier hospitality properties. Established over 45 years ago, NCG Hospitality has evolved into a successful third-generation, family-owned business. We proudly own and operate over 30 properties across multiple states including Hilton and Marriott hotels, restaurants, and a conference center. We explore the limitless possibilities of the hospitality industry, grounded in our four core values of Growth, Fun, Trust, and Responsibility.
As you give your all to our guests on their unforgettable journeys, rest assured that we'll be there every step of the way, supporting you on your own thrilling adventure. Check out our jobs at ncgcareers.com and join our growing team!
NCG Hospitality is an Equal Opportunity Employer.