Job Description
Under Supervision of the Assistant Director of Housekeeping, the Housekeeping Manager will be responsible for the daily ownership and operational execution of the Housekeeping Department. This position is dependent on both teamwork and a solid foundation based with the mechanical hour capacity and productivity reports and ownership of processes a must for development.
Assist with the daily operation of the department with primary focus of the evening shift
Be able to organize both morning and evening shifts and ensure both teams are set for their day to day activities
Ensure daily room inspections are completed and follow up is completed with room attendants and supervisors
Assist with scheduling and training of housekeeping team
Walk all public areas to ensure areas are clean and up to 5 star standards
Conduct general inventories for cleaning, guest and operating supplies, recording all stock and maintaining control of all issuing
Monitor time and attendance ensuring all employees adhere to break policy
Maintain preventative maintenance programs and make recommendations
Perform daily inspections and audits
Assist with payroll which include time edit and to ensure all paperwork is completed in a timely manner
Attend any and all manger meetings as required
Other duties as assigned
Qualifications
College graduate or equivalent experience is preferred.
Hotel Luxury experience at a 4-5 star property preferred.
Previous experience at least one year in a supervisory capacity in Housekeeping.
Able to communicate well both verbally and written in English.
Able to verbally communicate in Spanish.
Computer efficient in both Excel and Word is preferred.
Previous experience with PMS systems, Procurement and payroll applications (Opera, Hotsos/Rex, Birchstreet, ADP, Unifocus, DayForce etc) preferred.
Must be able to coach/council and develop employees through basic skill. Must be able to motivate by example either on the production floor or, in a classroom environment.
Needs to have an aptitude to promote minimum levels of skills and abilities that would create a positive outcome, in a hot or challenging work environment.
Able to establish, and maintain a safe working environment according to OSHA regulations, that would protect both the employee and coworkers.
Physical Demands:
Ability to follow directions, perform tasks with attention to detail, speed accuracy, and follow-through.
Ability to work without direct supervision.
Ability to work well as part of a team, Set up and organize workstation with designated supplies and equipment.
Report any faulty equipment, linen shortages, maintenance needs, safely hazards and other problems
Successfully complete the training / certification process for this position.
Additional Information
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! \ #BELIMITLESS