Claims Representative I - Risk Management (Corporate) Corporate Office - 71 East Harmon Ave/en-US/MGMCareers/job/Corporate-Office---71-East-Harmon-Ave/Claims-Representative-I---Risk-Management--Corporate-_95437/apply As part of the application process, you are required to create a candidate account to log back in and view your application(s). Check your email regularly for information regarding our employment process. text The primary responsibility of the Claims Representative I is to review, investigate and analyze all assigned third party property loss/damage claims received daily in Corporate Risk Management in an expeditious manner, and determine the extent of MGM Resorts International liability concerning the claims - applying technical knowledge, independent judgment, critical thinking and excellent guest service skills to effect fair and prompt resolution of claims. All duties are to be performed in accordance with departmental and MGM Resorts International Operations policies, practices and procedures. * Daily claim review and accurate entry of required claim data into claims database system same day as receipt of assignment. * Communicate with claimant and any other involved persons within appropriate time frame to obtain any missing information not contained in claim. * Investigate and assess property damage and property loss claims, and review applicable documentation to substantiate value of reported loss. * Complete investigation within 30 days of assignment. * Maintain appropriate and sufficient reserves in recognition of potential financial exposure of claim, post accurate and timely claim payments in database system until claim is resolved. * Evaluate investigation results and make determination as to extent of companys liability, if any. * Provide clear, timely verbal and/or composed written communication to all relevant parties. * Negotiate and resolve claims in a fair and equitable manner, within designated authority level, in compliance with companys settlement practices, policies and procedures and conferring with management for any recommended settlement outside authority level. * Maintain organized claim files, up-to-date claim notes in database system with appropriate diaries to allow for proper and timely progression of claim. * Daily review of in-coming mail and faxes (internal and external) with appropriate follow-up action performed timely. * Performs all other job related duties as requested. Required:

• At least 2 years of property and casualty claims handling experience.
• Excellent customer service skills. * Have interpersonal skills to deal effectively with all business contacts. * Professional appearance and demeanor. * Work varied shifts, including weekends and holidays. * Proficient knowledge, ability and skills in claims database systems, varied computer systems and applications including but not limited to Microsoft Windows Outlook, Word, and Excel. * High school diploma or equivalent. * Ability to effectively communicate in English, in both written and oral forms. Preferred: * At least 1year of experience in gaming and/or hospitality industry. * Previous experience working in a similar resort setting. Posted TodayFull time95437 MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences. With 62,000 employees, the Company is one of the world's leading global hospitality and entertainment companies with 23 resorts. Were proud to be recognized for our commitment to being socially responsible, including an industry-leading diversity and inclusive culture, community engagement and philanthropy initiatives, and a commitment to environmentally sustainable approaches in development and operations. While we operate leading resorts and amenities, ultimately it is the people of MGM Resorts who make the difference daily by providing the ultimate guest experience.nbsp; We welcome you to join us. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please click the following link: http://www.mgmresortscareers.com/careers/contact-us.aspx We are an Equal Opportunity Employer.nbsp; We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us.nbsp; For more information about MGM Resorts International, including our privacy policy and commitment to diversity and inclusion, please visit http://www.mgmresortscareers.com/.