Job Description

WHO WE'RE LOOKING FOR: 

The People Experience Operations Manager is responsible for managing in partnership with People leadership team to implement and monitor new company policies, maintain internal HR systems and ensure HR initiatives are cost-effective, run smoothly and contribute to a healthy work environment

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Drive our People programs and projects through ideation to execution and continuously look for opportunities to optimize
• Manage partnerships with service and tool providers for the team
• Plan, manage and execute team member onboarding and offboarding
• Ensure the highest levels of accuracy of data management for all systems
• Ensure compliance as it relates to EEOC, Labor Laws, Federal and State compliance as well as all HR policies and procedures
• Own elements of future M&A/due diligence tasks
• Provide day-to-day operations support to international team members
• Monitor internal HR systems and databases
• Review and monitor HR budgets
• Launch HR infrastructure tools, systems, processes, and best practices that prepare us internal and external environmental changes
• Partner with HR leaders to design and implement new policies
• Create and maintain documentation, ensuring thorough and up-to-date documentation of HR team’s processes
• Serve as a strategic adviser to our HR ops team to understand business needs and proactively identify gaps in communication or process and procedure
• Research and conduct necessary analysis in response to requests of the leadership team, and present results as required

REQUIRED SKILLS AND EXPERIENCE

• The team membe is expected to be punctual and ready to report to work on a consistent basis
• The team member will be exposed to a fast-paced environment and is expected to be able to adjust accordingly
• Ability to independently manage complex projects
• Skills in cross-functional stakeholder management and effective communication across all levels of an organization
• Experience streamlining HR processes
• Minimum of 3 years of related experience; or equivalent combination of education and experience
• Strong project management skills
• Strong knowledge within Microsoft Office, including; deep expertise within Excel and experience with Microsoft Outlook and Powerpoint
• Excellent communication, organizational, coaching and leadership skills
• Self-motivated with a results-driven approach
• Ability to perform under time constraints and meet strict deadlines

WHAT WE OFFER:

A team-first, work hard play hard culture, full of rewards and recognition for our employees. We are dedicated to our employees’ success and growth.

Our extensive benefits package includes:

• Generous Medical, Dental, and Vision Benefits
• 401(k) with Company Match
• Paid Holidays, Volunteer Time Off, Sick Days, and Vacation
• 10 weeks Paid Parental Leave
• Pre-tax Transit Benefits
• Discounted Gym Membership
• Citi Bike Annual Membership Discounts
• No-Cost Life Insurance Benefits
• Voluntary Benefits Options
• ASPCA Pet Health Insurance Discount.

ABOUT NATIONAL DEBT RELIEF:

National Debt Relief is one of the country’s largest and most reputable debt settlement companies. We are made up of energetic, smart, and compassionate individuals who are passionate about helping thousands of Americans with debt relief. Most importantly, we’re all about helping our customers through a tough financial time in their lives with education and individual customer service.

We are dedicated to helping individuals and families rid their lives of burdensome debt. We specialize in debt settlement and have negotiated settlements for thousands of creditor and collections accounts. We provide our clients with both our expertise and our proven results. This means helping consumers in their time of hardship to get out of debt with the least possible cost. It can also mean conducting financial consultations, educating the consumer, and recommending the appropriate solution. Our core services offer debt settlement as an alternative to bankruptcy, credit counseling, and debt consolidation. We become our clients' number one advocate to help them reestablish financial stability as quickly as possible.

NATIONAL DEBT RELIEF IS A CERTIFIED GREAT PLACE TO WORK®! National Debt Relief is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law

_For information about our Employee Privacy Policy, please visit _www.nationaldebtrelief.com/employee-privacy-policy

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#LI-REMOTE

Company Description

National Debt Relief is one of the country’s largest and most reputable debt settlement companies. We are made up of energetic, smart, and compassionate individuals who are passionate about helping thousands of Americans with debt relief. Most importantly, we’re all about helping our customers through a tough financial time in their lives with education and individual customer service. We are dedicated to helping individuals and families rid their lives of burdensome debt. We specialize in debt settlement and have negotiated settlements for thousands of creditor and collections accounts. We provide our clients with both our expertise and our proven results. This means helping consumers in their time of hardship to get out of debt with the least possible cost. It can also mean conducting financial consultations, educating the consumer, and recommending the appropriate solution. Our core services offer debt settlement as an alternative to bankruptcy, credit counseling, and debt consolidation. We become our clients' number one advocate to help them reestablish financial stability as quickly as possible.