Job Description

As a Resort Shuttle Driver at Westgate Resorts, you’ll play a vital role in supporting our operations by safely and reliably transporting guests around our property, ensuring they enjoy a seamless and memorable experience. Your role is essential to maintaining the high standards of guest satisfaction that Westgate Resorts is known for.

Individual must possess and adhere to the following core values:

• Integrity – Doing the right thing when no one is looking.
• Passion – Creating a positive impact.
• Work Ethic – Taking pride in your work.

Responsibilities

• Safely transport guests and team members between resort locations and designated stops on an established route, adhering to the highest safety and service standards.
• Provide timely assistance for passengers with disabilities, ensuring safe entry and exit from the vehicle.
• Conduct pre- and post-trip vehicle inspections, logging and reporting any issues or maintenance needs to the department manager.
• Communicate with dispatch and other drivers via radio to report schedule updates or any service disruptions.
• Maintain a clean, fueled vehicle ready for operation; handle minor cleaning and service tasks as needed.
• Deliver interoffice mail and small packages within the resort as assigned.
• Offer courteous and professional service, including answering guests’ questions about the resort and local attractions.
• Attend mandatory staff meetings and ongoing training to ensure compliance with resort policies and regulations.

Qualifications

• CDL Class E license (or equivalent) with a clean driving record.
• Ability to operate a variety of shuttle vehicles safely and confidently.
• Strong customer service skills with a friendly and welcoming attitude.
• Ability to work a flexible schedule to include weekends and holidays.
• Westgate Resorts is a smoke and tobacco-free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate.
• Required to pass a background check, drug test, and prove eligibility to work in the United States.

Additional Information

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. __ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.