Operations Specialist SUBWAY 31,204 reviews - Miami, FL Be a part of the Subway® Group the worlds largest quick service restaurant franchisor and recognized leader in the Quick Service industry. With more than 44,000 restaurants in over 100 countries we continue to add talent to our team at our Regional Office for Latin America and the Caribbean in Miami, Florida. The Subway Operations Specialist will be responsible supporting DAs, Field Consultants, franchisees and internal departments with accurate and current operational information within specified region, work closely with FWH Field Ops team. Oversee and create programs, implement changes and enhancements in order to properly assist field staff and overall operational standards. Enhance field operations through researching topics and recognizing weaknesses and implementing change for improvement. Share best practices across the globe. Position responsibilities include but are not limited to: * Maintain programs and tools within the operations department which are designed to provide operational routines, processes or structure to the field staff and enhance operations. Update materials as needed. Conduct relevant industry research, as well as research with internal stakeholders to determine best practices. Assist in creation of articles for publication to the Field. * Review Operations Manual changes and Evaluation software updates to ensure the latest information is available to the restaurants. Maintain strong understanding of all company policies and procedures. * Special Projects as assigned in addition to supporting new projects: as new programs, products, etc are introduced to system. * Should have an awareness of each functional department initiatives. Assist in determining if Field Ops is Responsible, Accountable, Consulting or Informed (RACI). Attend meetings, taskforces, and committees - communicate to the rest of department. * Assist DA offices within specified region by answering questions and concerns including, but not limited to: monthly evaluation visits, operational standards, and specific programs being conducted in the field. The successful candidate will have: * College Degree Preferred (Business) * Bachelors * 2 to 3 years QSR (Quick Service Restaurant) Experience, Subway Experience and/or Field Consultant experience a plus * Fully Bilingual (English/Spanish) Experience necessary for effective job performance: * Strong communication, presentation and customer experience skills necessary. Basic computer proficiency and understanding of MS Word, MS Excel, PowerPoint & MS Outlook. * Must have problem solving skills. * Good written and oral communication skills, strong interpersonal skills, investigative ability, ability to multi-task and work independently. Note: We sincerely appreciate your interest! Due to the heavy volume of applications we receive only those candidates selected for further employment screening will be contacted by our office. No phone calls, please. Sorry, no relocation can be provided. AA/EOE/M/F/D/V Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 2 hours ago - save job - original job Apply On Company Site Other jobs you may like Operations Specialist AMERIWORLD ENTERPRISES, INC. - Miami, FL 5 hours ago Easily apply Senior/Lead Facilities Operations Specialist Federal Reserve Bank of Atlanta - Miami, FL 30+ days ago Operations Support Associate Bass Pro Shops - Miami, FL 26 days ago Operations Associate AmerisourceBergen - Miami, FL AmeriSourceBergen - 19 days ago Programmatic & Data Ops Mgr Turner - Miami, FL 14 days ago * Operation Specialist jobs in Miami, FL * Jobs at SUBWAY in Miami, FL * Operation Specialist salaries in Miami, FL SUBWAY SUBWAY 31,204 reviews The SUBWAY restaurant chain is the world's largest submarine sandwich franchise, with more than 28,500 locations in 86 countries. In 2002,... Let employers find you Thousands of employers search for candidates on Indeed Upload Your Resume