VALET ATTENDANT-Transportation Sycuan Casino 103 reviews - El Cajon, CA 92019 Job Purpose: Parks cars for guests, monitors team member shuttle routes and provides on and off-site transportation Job Duties and Responsibilities: (Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time) * Provides guests with valet parking service by collecting key from guest, giving guest identification receipt, placing matching identification tag on key and vehicle, inspecting vehicle for existing damage and recording information according to established procedures, parking vehicle, collecting receipt when guest requests vehicle, matching receipt and identification tags on key and vehicle, retrieving vehicle for guest, and entering guest information into Computerized Valet Parking System following established procedures. - 40% * Promotes guest relations by treating guests in a friendly and courteous manner, promptly greeting guests with a smile, assigning and logging wheelchair usage for guests, thanking guests upon departure, and notifying the Transportation Shift Manager of any guest complaints. - 20% * Provides tribal, casino, and resort guests with on and off-site transportation by driving transportation vehicles off-site, picking up tribal, casino, resort, and/or marketing department guests, and driving guests to requested destination. - 20% * Monitors team member shuttle routes by riding assigned busses, monitoring and ensuring passenger safety during transport, collecting information from team members and guests according to established procedures, assisting guests with club card related inquiries, and assisting guests on and off the bus. - 10% * Maintains safe transportation practices by driving within established speed limits and observing safety precautions at all times. - 10% Job Specifications: Education and Experience: Essential: * California Drivers License in good standing * 6 months guest service experience Desirable: * High School Diploma, High School Certificate of Completion, or G.E.D. * Experience in a gaming environment Skills and Knowledge: Essential: * Ability to interact effectively with team members and guests * Ability to communicate effectively in the English language * Ability to maintain professionalism and composure * Ability to complete forms and documents