Job Description

Ready to welcome guests with a smile, cozy vibes, and unforgettable outdoor experiences? This is your chance to be part of something special!

As a Teepee Glamping Coordinator, you will:

• Greet, register, and escort guests to their assigned Tipi Glamping Tents.
• Clean all gas grills and the area around the Tipi Glamping Tents.
• Use the online booking service on an iPad to register guest activities.
• Make pre-screening calls to all reservations prior to arrival.
• Transmit and receive telephone calls to pre-register guests for all resort activities and functions, and check for special needs.
• Answer inquiries pertaining to hotel services, guest registration, shopping, dining, entertainment, travel directions, and other guest inquiries.
• Make and confirm reservations for all guests in the Tipi Glamping area for all resort activities.

To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.

Qualifications

• Must be able to lift up to 50lbs
• Must be able to stand for long periods of time
• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
• Must be at least 18 and have a valid driver’s license to drive company golf carts
• Excellent customer service skills
• Strong written and verbal communication skills with the ability to interact with all levels of team members and guests in an attentive and service-oriented manner
• Westgate Resorts is a Smoke and Tobacco-Free workplace. Except where prohibited by law, applicants who smoke or use tobacco products will not be considered for positions at Westgate
• Required to pass a background check, drug test, and prove eligibility to work in the United States

Additional Information

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. __ All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email WGAccommodations@wgresorts.com with the job title and the location of the position for which you are applying.