Job Description

Acara Solutions is looking for a Payroll Help Desk for our Client located in Indianapolis, IN.

• Customer service to employees and stakeholders
• Accurately keying and loading timesheets into payroll system
• Respond timely to employees queries regarding their pay
• Enter taxes update in SAP or ADP by payroll deadlines
• Printing payroll off -cycle pay stubs
• Other payroll and expenses related duties as assigned
• Support Help desk questions and escalate as needed within SLA time frame
• Process term notice request from Human Resource (HR)
• Completing Verification of Employment forms
• Updating the Tax Log with notifications
• Managing the Email Box and Checking Voicemails; sending them to appropriate person
• Functional Technical Skills
• Accuracy and attention to detail
• Customer Focus
• Organization
• Dealing with Ambiguity
• Problem Solving
• Peer Relationships
• Confidentiality associated with position
• Communication

Pay and Benefits:

The salary for this position is $27.75 per hour (Max Pay rate).

Required Skills / Qualifications:

• High School Diploma or GED
• Minimum of 2 years" experience in Customer service

Preferred Skills / Qualifications:

• Payroll experience 
• Corporate card experience 
• ADP Workforce Now and Smart Compliance experience needed
• SAP system would be considered an asset
• Working knowledge of MS Office (Word, Excel)
• Key Relationships
• Payroll Manager
• Finance
• Human Resources
• All employees

Additional Information:

• Upon offer of employment, the individual will be subject to a background check and a drug screen.

Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct, and Aleron's strategic partner, SDI) are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis. The Aleron companies welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available upon request for applicants taking part in all aspects of the selection process.

Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F -1 OPT STEM work authorization status.

Company Description

Acara understands that finding that rewarding next step along your career path can be challenging. We also understand the legwork that goes into being your career advocate. Our award-winning recruiters focus on the candidate experience, getting to know you and your goals, both long- and short-term. They get to know your skills and your growth trajectory so that they not only can represent you in front of our more than 1,000 customers with opportunities across North America, but also connect you with the best-fit role. After all, optimal workforce experiences come when employees are matched with companies who need—and value—their skills and contributions. That’s why, for over 60 years, we’ve engaged our candidates with a high-touch, consultative approach that affords us a clear vision of ideal career paths, and it’s why we consistently gain the trust of our employees and customers alike. Acara is in the business of scouting talent, evaluating human potential, recognizing commonalities between people and employers, and changing lives in the process. Because in an increasingly commoditized world, we believe some things still deserve a personal touch. Finding the best-fit jobs for you is one of them.