In June of 2015, the United States Air Force Academy (USAFA) launched the Business and Information Process Transformation (BIPT) initiative which focuses on process reengineering to identify necessary Information and Technology (IT) capabilities required by end users to address process-based problems across the Academy enterprise. As part of this effort, USAFA acquired Infosilem Scheduling and Oracle PeopleSoft Campus Solutions software to form the basis of a new Student Information System (SIS).  Implementation of the SIS began October 2017, and is now nearing completion.

The Registrar’s Office requires business analytics and process improvement support for SIS implementation.  This will include support for changes in and documentation of existing business processes, standard operating procedures (SOPs), and the way the Academy schedules course delivery and performs other Registrar functions.  This full-time job will be located at USAFA.

Aleut Aerospace Engineering is a certified 8(a) Alaska Native Corporation that manages the Advisory and Assistance Services Contract at USAFA to provide professional technical support to a wide variety of activities. Aleut’s mission mirrors that of USAFA, with an integrity-centric team focused on delivery of exceptional solutions, service, and value. 

Required Skills

• BUSINESS ANALYTIC SUPPORT FOR CHANGE MANAGEMENT

  • Provide expertise to lead management and develop documentation of required changes in USAFA/DFR and the USAFA/DFR areas of responsibility. Examples of required expertise include:  identification of required business and process management changes within the new SIS environment, configuration and testing of the Campus Solutions and Infosilem software to maximize efficiency and delivery of cadet classes/programs, final exam scheduling, class room utilization, data modeling to optimize future term academic course and other cadet programs offerings to meet cadet enrollments for both the fall/spring semester and summer term, and assessment of change effectiveness, documentation and reporting.
  • Guides development of training manuals and documentation reference materials

• TECHNICAL AND ANALYTIC SUPPORT

  • USAFA/DFR requires the contractor possess analytic and technical skills to evaluate complex scheduling problems, design and test alternate scheduling approaches to meet USAFA mission requirements, analyze and assess current and alternative scheduling processes to include data collection, validation of requirements, and assist with the formulation/design of solutions to complex program problems that will be used to identify and implement a scheduling solution in support of a new USAFA academic year calendar and schedule of calls.

• COLLABORATION

  • Collaborate with USAFA/DFR faculty and staff, A6 personnel, other contractors, and other USAFA organizations and personnel, as required, on process and technical requirements. 
  • Establish and maintain good working relations throughout the contract

Required Experience

• Bachelor’s degree from an accredited degree granting institution. Master’s degree is preferred.
• Minimum of 10 years of experience working in a 4-year, accredited, Bachelor of Arts/Science (or higher) college/university. Prefer experience in specific Registrar support areas, or Information Technology (IT) Services and/or Academic and Room Scheduling experience.
• Expert knowledge of the Oracle PeopleSoft Campus Solutions SIS platform and/or Infosilem Scheduling software
• Ability to communicate well both written (clear, concise, well organized) and verbally (express clearly and succinctly)
• MS Office software experience and expertise
• Understanding of military ranks and military protocol to include respect for the chain of command
• Adherence to USAFA standards and conduct

EEO Statement: AMS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or genetics. In addition to federal law requirements, AMS complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. AMS expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of AMS employees to perform their job duties may result in discipline up to and including discharge.

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• BUSINESS ANALYTIC SUPPORT FOR CHANGE MANAGEMENT

  • Provide expertise to lead management and develop documentation of required changes in USAFA/DFR and the USAFA/DFR areas of responsibility. Examples of required expertise include:  identification of required business and process management changes within the new SIS environment, configuration and testing of the Campus Solutions and Infosilem software to maximize efficiency and delivery of cadet classes/programs, final exam scheduling, class room utilization, data modeling to optimize future term academic course and other cadet programs offerings to meet cadet enrollments for both the fall/spring semester and summer term, and assessment of change effectiveness, documentation and reporting.
  • Guides development of training manuals and documentation reference materials

• TECHNICAL AND ANALYTIC SUPPORT

  • USAFA/DFR requires the contractor possess analytic and technical skills to evaluate complex scheduling problems, design and test alternate scheduling approaches to meet USAFA mission requirements, analyze and assess current and alternative scheduling processes to include data collection, validation of requirements, and assist with the formulation/design of solutions to complex program problems that will be used to identify and implement a scheduling solution in support of a new USAFA academic year calendar and schedule of calls.

• COLLABORATION

  • Collaborate with USAFA/DFR faculty and staff, A6 personnel, other contractors, and other USAFA organizations and personnel, as required, on process and technical requirements. 
  • Establish and maintain good working relations throughout the contract