Security Officer - Dollywood Theme Park - Full Time Year Round - THIRD SHIFT Dollywood 132 reviews - Pigeon Forge, TN 37863 Job Summary: This role exists to protect people and property, maintain a peaceful, fun-filled and safe atmosphere, and enforce security procedures at Dollywood while Creating Memories Worth Repeating for our Guests. Summary of Major Job Duties and Responsibilities: * Animal control. * Assist Guests and Hosts with vehicle problems. * Assisting in the transport and escort of monies. * Assisting the Safety-First Aid Department as assigned. * Assisting with fire and flood prevention. * Being generally friendly and caring. * Controlling and directing on park traffic. * Controlling park access at Host and service entrances. * Crowd control. * Helping guests find their way. * Issuing tickets for illegally parked Host vehicles. * Management reserves the right to change and/or add to these duties at any time. * Monitoring Fire Suppression Systems * Monitoring Park alarm systems. * Patrolling buildings. * Patrolling Guest and Host parking lots. * Providing Dignitary Protection Services for visiting celebrities. * Responding to calls for service regarding unruly Guests/Hosts. * Responding to calls for service, i.e.; shoplifting, burglary and theft. * Reuniting lost persons on park. * Taking possession of lost property and returning same to Lost & Found. Management reserves the right to change and/or add to these duties at any time. Required Skills Personality and Attitude Requirements: * Able to project Dollywoods image by being genuinely friendly and caring and by taking pride in their work. * Must be self-motivated and disciplined. * Must be able to prioritize and complete work assignments on a timely basis. * Must maintain strict confidentiality and judgment regarding privileged information. * Must display and live out our Lead With Love principles by being: patient, kind, trusting, unselfish, truthful, forgiving, and dedicated. * Must be willing to constantly improve. * Must have professional appearance with good personal hygiene. * Must promote and support a team work environment by cooperating and helping co-workers. * Must adapt to changes easily. * Must tolerate a fast-paced, hectic environment. * Must show appreciation to others. * Must be sensitive to the needs of our Guests and feel empowered to take action to meet their needs within company guidelines. * Must be able to greet others in a professional manner, ensuring all age groups feel relaxed and at ease. * Must be a positive team member at all times. * Demonstrated public speaking skills. * Must be very well organized with high attention to detail and the ability to multi-task. * Must have good verbal and written communication skills. Essential Functions Necessary to Perform Job Duties: * Able to display and live out our Lead With Love principles by being: patient, kind, trusting, unselfish, truthful, forgiving, and dedicated. * Able to hear, see and speak. * Able to speak, read and write English. * Able to smile and make eye contact to make a friendly impression when greeting guests, vendors and other employees. * Must have manual dexterity necessary to complete all job duties. * Able to sit and/or stand for long/short periods. * Able to maintain good personal hygiene. * Able to get along with other employees to work out problems and resolve conflicts. * Able to comprehend instructions and retain information. * Able to maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays. * Able to tolerate a fast-paced, hectic environment. * Able to be flexible to handle frequent changes in priorities. * Able to prioritize tasks and complete assignments on time. * Able to tolerate temperatures of 0°F to 110°F * Able to work outdoors. * Able to lift up to 50 pounds. Able to push, pull or drag up to 300 pounds. * Able to operate/drive a motor vehicle.