Customer Service Representative Olive & Cocoa - Salt Lake City, UT 84104 Full-time, Part-time Olive & Cocoa specializes in unique, luxury gift crates and floral arrangements for every occasion. We are committed to providing an exceptional experience for our clients and our employees. It is our passion to make giving and receiving gifts a beautiful experience and we take pride in delivering the highest possible standards in product and client service. We know that taking care of our clients begins with taking care of our employees. We are recruiting for a Customer Service Representative at our Salt Lake City corporate office that would like to be part of a positive growth culture and a fantastic team environment. Job Responsibilities * Taking customer orders * Maintaining basic knowledge of products, procedures, pricing and promotions * Contributing ideas to improve existing customer service processes * Taking initiative to ensure 100% customer satisfaction Minimum Requirements * High school diploma or equivalent * 6 -12 months of customer service or related work experience * Ability to read, write, comprehend and communicate in English * Excellent phone etiquette * Typing speed of 40 wpm * Ability to quickly learn new procedures and processes We are looking for individuals to work the mid-shift. Part time position has potential to move in to full time position. Olive & Cocoa is a drug free workplace. Olive & Cocoa is proud to be an equal opportunity employer. Olive & Cocoa does not discriminate in any aspect of employment on the basis of race, color, religion, sex, national origin, age, disability or any other characteristic protected by federal, state, or local employment discrimination laws where Olive & Cocoa does business. Job Type: Part-time Work environment: * Call center Communication method(s) used: * Phone * Email 6 hours ago - save job