Restoration Crew Chief ServiceMaster DSI 49 reviews - Kansas City, MO *
- AUTHORITY * The Restoration Crew Chief receives sufficient authority
from and is solely responsible to the Branch Operations Manager for the
accomplishment of his/her assigned duties. * RESPONSIBILITIES * The
responsibilities of the Restoration Crew Chief are, but not limited to,
as follows: * Ensures the timely quality completion of assigned
restoration cleaning, moving, packing, or general labor projects. *
Ensures and evaluates competence and quality of the Restoration Techs
and Staff Laborers. * Ensures a continuous increase in the knowledge and
skill level (training) of the Restoration Techs and Staff Laborers. *
Ensures the security, integrity, and cleanliness of all Company
equipment and supplies used on or taken to assigned projects by the
Restoration Crew Chief. * Ensures the productivity of the Restoration
Techs and Staff Laborers assigned to the Restoration Crew Chief by the
Production Manager. * Ensures all required restoration project
documentation, including forms and photo-documentation, is completed in
accordance with established protocols. * Ensures excellent customer
communication and relations. * DUTIES: * At the direction of the manager
under whose authority the project lies, the duties of the Restoration
Crew Chief are, but not limited to, as follows: * Complete work
assignments in a timely, safe and quality manner. * Secure supplies and
equipment from Company inventory needed to complete work assignments and
return equipment and unused supplies after the assignment is complete. *
Directs, aids and supervises the Restoration Techs and Staff Laborers
assigned to the Restoration Crew Chief by the Project Manager on a per
project basis. * Advise the Project Managers on the selection of
qualified laborers to fill new or vacant positions. * Adheres to the
restoration scope detailing time and material budgets and advise the
Project Manager on any discrepancies in the scope. * Maintain a daily
production report detailing the time spent, items completed and the
laborers used on each project. This log will be given to the Production
Manager on a daily basis. * Keep all Company and equipment in a neat,
clean, and orderly fashion after each use. * Inform the Warehouse
Manager about any mechanical problem with trucks or equipment. *
Requisition needed equipment or tools not in Company inventory. *
Completes all forms, project paperwork, and photo-documentation in
accordance with established protocols and procedures. * MEASUREMENT OF
PERFORMANCE * The measure of performance of the Restoration Crew Chief
is, but not limited to, as follows: * The timely and quality completion
of all project work assigned by the Production Manager. * Complete all
project work to the satisfaction of the customer within the constraints
of the restoration scope. * Maintenance of relevant paperwork, including
the daily production report, pullout sheets, fire and water restoration
forms and warehouse liens in a timely and reasonable fashion. *
Maintenance of Company trucks, equipment, and supplies in a clean and
organized fashion. * EDUCATION AND PHYSICAL AND MENTAL REQUIREMENTS *
The educational requirements for this position are but not limited to,
as follows: * Required: High School Diploma. * Preferred: Two-year
degree in business. * The experiential requirements are, but not limited
to, as follows: * Required: One year of restoration or carpet and
upholstery cleaning experience. * Preferred: Previous experience as a
crew chief in a fire and flood restoration company. * The physical
requirements are, but not limited to, as follows: * Body Positions:
Standing, sitting and crouching. * Body Movements: Walking, bending,
reaching, grasping, flexing and bending arms, legs, hands, and fingers,
and driving. * Body Senses: Must be able to see, hear, speak, and smell.
- The mental requirements are, but not limited to, as follows: * Mental:
Must have the capacity to conduct customer relations, manage Restoration
Tech and Labor crew personnel, complete paperwork. * Language: Must be
able to understand directions and engage in reasonable conversations
with clients, employees, and management. * Mechanical: Must have general
mechanical aptitude including ability to operate small hand tools. * The
licensing/registration/certification requirements for this position are,
but not limited to, as follows: * Required: Valid state driver's
license, Water Restoration Tech (WRT) certification * Preferred: Smoke
and Odor and Mold certification. 8 hours ago - save job - original job
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at ServiceMaster DSI in Kansas City, MO * Restoration Crew Chief
salaries in Kansas City, MO ServiceMaster DSI ServiceMaster DSI 49
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