Customer Advocate Speedy Cash 193 reviews - Austin, TX 78753 Calling extra-ordinary, service minded, customer advocates who ensure customers needs surpass expectations with a beaming smile, fast, and top-notch trust-worthy customer service in a retail store environment helping customers face-to-face with financial services in a competitive base pay plus bonus potential structure. Store Location: Braker Lane and IH 35 Key Responsibilities: * Customers visit our stores for many services from loans, check cashing, wire transfers, pre-paid debit cards, cash-for-gold to money orders. * You greet the customers with a smile, and go to work, ensuring customer expectations are exceeded and they know they are valued. * You will ask questions to build opportunities for trust, and educate the customer on products and services. * You are our companies beaming face of care ensuring customers discover the best services quickly and friendly. * Most of the customers you will help will be face-to-face while from time-to-time you assist them over the phone. * You will receive support from your senior assistant manager, assistant manager or store manager with any questions or concerns; our leadership is committed to your success, our customers and the communities in which we serve. * We will count on your peer and leadership collaboration, keeping the store looking its best and a commitment to ensuring product and service knowledge is up-to-date. * You will receive paid training and continued guidance towards success. Key Qualifications: * Customer service, retail or soft-sales experience is a differentiator; 6 months is a great start. * Successful cash handling experience is important; at least 6 months work experience is needed while we would love more experience. * Active listeners wanted and that includes efficiently navigating around a computer, and/or a point-of-sale. * Crunching numbers with a calculator needed and that includes the willingness to learn interest bearing loan calculations. * We are seeking people who enjoy working together to over achieve goals for our customers sake. * Spanish Bilingual would be awesome and preferred. * A High School diploma or GED is fundamental. CURO Financial Technologies Corp. and Speedy Cash are an Equal Opportunity Employer M/F/D/V/SO Job Type: Full-time Experience: * Customer Service: 1 year Language: * Spanish 4 hours ago - save job