Tap House Staff

Brewery Ommegang

Tap House Staff

Cooperstown, NY
Part Time
Paid
  • Responsibilities

    Brewery Ommegang is recognized as a leader in the high-end beer segment. Brewery Ommegang is proud to be part of the Duvel Moortgat family of breweries which also includes Duvel USA and Boulevard Brewing Company. As the fourth largest craft brewery by volume in the United States, our beers and cider are built by our people, who are bound together by a devotion to our products and customers.

    BACK OF HOUSE STAFF

    Brewery Ommegang is seeking individuals for the summer high season for the Tap House Back of House. Positions include Cooks and Dishwashers. Qualified candidates will have kitchen experience, be able to stand for long periods of time and have a flexible schedule including holidays, nights and weekends. High season is typically early May through early October. Come learn alongside experienced cooks who have a passion for the food they produce and the beer that goes with it!

    STORE STAFF

    SUMMARY Brewery Ommegang is currently seeking committed individuals for part-time Store Staff positions in our Tap House. A passion for customer service is a must and a love for craft beer is a given! Candidates must be personable, trustworthy and enthusiastic. Must be able to lift 40 lbs. repeatedly. This position requires you to work nights, weekends and some holidays.

    DUTIES:

    Welcome and engage with customers as the enter store

    Restock merchandise as well as beer as needed

    Work with cash registers and process payments

    Assist customers with any questions

    Recommend specific beers to customers

    Clean throughout the shift as well as at the end of the shift

    KNOWLEDGE, EXPERIENCE AND ABILITIES REQUIRED

    Able to work a flexible schedule

    High school diploma or equivalent and/or qualified experience required

    Retail experience a plus

    Professional appearance and demeanor

    Able to lift up to 40 pounds

    Must be able to stand, walk, lift and bend for up to 8 hours a day

    Weekends, holidays and evenings required

    FRONT OF HOUSE STAFF

    SUMMARY The Brewery Ommegang Tap House is looking for happy and energetic people to add to our stellar team! Positions include: Servers, Hosts/Bussers, and Food Runners. Qualified Server and Beer-tender candidates will have restaurant experience. All positions require standing for long periods of time and have a flexible schedule including holidays, nights, and weekends. They will also love our beer! High season is typically early May through early October.

    HOST/BUSSER As a host/busser you will be responsible for greeting and seating all customers to maximize dining room space and wait staff effectiveness.

    DUTIES & RESPONSIBILITIES

    Greet Visitors in warm friendly manner

    Seat customers in an even rotation

    Maintain a café wait list

    Answer general information questions

    Answer Café phone and field calls to necessary personnel

    Assist in bussing duties

    Maintain café bathrooms

    Maintain clean work area and equipment

    Assist servers and/or front of the house lead when necessary

    Properly take customer to-go orders and enter into POS system

    KNOWLEDGE, EXPERIENCE AND ABILITIES REQUIRED

    Ability to work as a team

    Ability to multitask and stay calm under high pressure situations

    Ability to work at a fast pace

    Ability to continuously lift 25 lbs

    Must be able to work flexible schedule, including holidays, nights and weekends

    Good oral communication skills

    Work with integrity, enthusiasm and possess good work ethics

    FOOD RUNNER Food Runner responsibilities include setting tables, serving food orders and removing used dishes and utensils. If you’d like to gain experience in the restaurant industry and learn how to provide an excellent dining experience, we’d like to meet you. Ultimately, you will ensure our guests have a high-quality dining experience by serving their food in a timely and accurate manner.

    DUTIES & RESPONSIBILITIES

    Deliver food orders from the kitchen to customers’ tables rapidly and accurately

    Act as the contact point between Front of the House and Back of the House staff

    Communicate food orders to chefs and pay attention to priorities and special requests (e.g. food allergies)

    Assist the wait staff with table setting by fetching and placing appropriate tableware, eating utensils and napkins

    Serve welcome drinks and hors d’oeuvres, upon guests’ arrival

    Ensure food is served in accordance with safety standards (e.g. proper temperature)

    Check in with customers and take additional orders or refill water, as needed

    Remove dirty dishes and utensils

    Answer guests’ questions about ingredients and menu items

    Inform restaurant staff about customers’ feedback or requests (e.g. when they ask for the check)

    Make sure families with young children get kids menus and special silverware sets

    Making sure all plates are set up properly with correct sauces and garnishes

    EOD clean up duties

    Learn as much beer knowledge you can with no consumption

    Keeping all stations adequately stocked

    Take pride in every single job you do

    KNOWLEDGE, EXPERIENCE AND ABILITIES REQUIRED

    Experience as a Food runner or similar entry-level role in a restaurant

    Understanding of hygiene and food safety rules

    Physical ability and stamina to carry heavy trays and stand for long hours

    Availability to work various shifts, including weekends

    Multi-tasking abilities

    Good oral communication skills

    Ability to remain calm and professional in a fast-paced work environment

    SERVER The Server provides table service to restaurant patrons by taking orders for food and beverages, delivering orders to the table, and ensuring that patrons have a pleasant dining experience.

    DUTIES & RESPONSIBILITIES

    Greets customers as they are seated at the table; ensures the table is clean and that utensils, napkins, and other needs have been provided. Including wobbly tables and tidy floors

    Discusses the menu and beer options

    Answers questions regarding the menu

    Takes food and beverage orders and delivers them to the kitchen (input in to toast)

    Delivers food, beverages, condiments, and other requested items to customers

    Ensures that food is prepared correctly and to customers’ satisfaction; returns incorrect or improperly cooked orders to kitchen

    Collects plates and clears the table as customers finish their meals

    Prepares customers’ checks and collects payments

    Assists with other restaurant tasks such as cleaning the dining area and preparing silverware and condiments

    Performs other related duties as assigned

    Heavy cleaning post shift

    KNOWLEDGE, EXPERIENCE AND ABILITIES REQUIRED

    Excellent interpersonal and customer service skills

    Well-organized with ability to take and place food and beverage orders accurately

    Ability to operate point-of-sale systems

    Must be at least eighteen years of age

    Previous experience as a server preferred

    Must successfully complete restaurant’s training course

    TIPS training (provided)

    Must be able to work days, nights, weekends, and/or holidays as needed

    Must be able to bend, stoop, and wipe frequently

    Must be able to lift, balance, and carry trays of food weighing up to 25 pounds

    Ability to remain calm and professional in a fast-paced work environment

  • Industry
    Human Resources