Watchstander/Call Center Witt O'Brien's 16 reviews - Houston, TX 77024 Company Profile Witt O'Brien's is the leader in crisis and emergency management. We help our clients prepare for, respond to and recover from disaster. Our mission is to make them readyRESILIENT. Our highly skilled experts protect lives, communities and businesses in both the private and public sectors. We do that with innovative services that combine decades of front-line disaster experience with out-of-the-box thinking, to generate the best outcome for our clients. As the threat of disruption from both man-made and natural disasters increases, our solutions have never been in greater demand. Are you looking for an opportunity to join a team that makes a real difference? Do you want to be part of a collaborative team that protects and strengthens communities and businesses? If you are looking for all these opportunities and more, then Witt O'Brien's is the right fit for you. We are seeking the best and brightest talent to help us take our organization to the next level. We offer a stimulating work environment with a growth-oriented dynamism. Our compensation and benefits package is highly competitive, to encourage happy and motivated employees. Position Specifications * Reports to: Director of Response and Operations * Position Location: Houston, TX * Position Type: Fulltime Regular * FLSA Classification: Non-Exempt * Compensation: Commensurate with experience * Travel Requirements: 0% travel required Position Summary We are a growing consulting firm in need of a reliable and talented Watch stander. Your work as a Watchstander will make a real difference as you support the response team with various tasks, including handling high volume emergency calls, monitoring ships and other duties as assigned. Your work will directly impact our ability to impact the business and meet department objectives, enabling us to successfully initiate and deliver projects, and rapidly respond to our clients' needs by having boots on the ground immediately after disaster strikes. The ideal candidate will have demonstrated experience supporting activities related to emergency call center services. This position will interact with Company Clients and all levels of management, field personnel, etc.], requires executive presence, and strong verbal and written communication skills. We are looking for a self-motivated, responsible and confident individual with a commitment to integrity and the ability to prioritize multiple projects, meet deadlines, and work collaboratively with minimal supervision. If this sounds like you, then you have found the right fit in Witt O'Brien's. Essential Functions The candidate will perform the following essential functions: * Takes spill reports and makes required federal, state and local agency notifications for all Company clients as required * Participates in approximately 300 Exploration and Production (E&P) DOI Bureau of Safety and Environmental Enforcement (BSEE)drills annually * Conducts Qualified Individual (QI) and Emergency Procedures Exercises for approximately 8,000 vessels * Monitors Ship Security Alert Systems for approximately 250 vessels * Conducts State of California Emergency Services Drills * Conducts State of Washington Emergency Services Drills