Company Description
Experian is the world’s leading global information services company, unlocking the power of data to create more opportunities for consumers, businesses and society. We are thrilled to share that FORTUNE has named Experian one of the 100 Best Companies to work for. In addition, for the last five years we’ve been named in the 100 “World’s Most Innovative Companies” by Forbes Magazine.
Experian’s Summer Internship Program is a unique opportunity for students across the country to gain hands-on work experience in our innovative global company. Our interns work alongside Experian employees to tackle meaningful projects and gain valuable skills in their chosen field. During our summer internship program, interns will have access to the latest technologies and challenging work. As a summer intern, you’ll learn about our exciting financial inclusion products and programs, experience philanthropic events that make us a force for good, and network across our global business units. Get ready to discover the unexpected as a part of our #uniquelyexperian summer internship program.
Job Description
About this role
Develop SQL queries to aggregate, analyze, and interpret business data for quantitative and qualitative analysis to support Experian Consumer Services (ECS) products and services
Implement solutions to achieve operational excellence in business service areas as a subject matter expert (SME)
Conduct daily control reviews of business metrics including KPIs, SLAs, and other performance thresholds
Support ad-hoc risk policy analysis and provide suggestions for strategy optimization
Act as a data steward to monitor and improve overall data quality; continuously review and validate data for accuracy
Qualifications
What your background looks like:
Required Qualifications:
Bachelor’s degree in Computer Science, Math, Engineering, Data Science, Finance, or equivalent work experience in a related field; advanced degree a plus
2+ years working in call center operations or risk reduction analyst role
Experience profiling data, including data discovery, cleansing, and analysis
Strong oral and written communication skills
Working knowledge of Tableau or other data visualization tools
Hands-on experience writing SQL queries
Strong documentation and organizational skills
Working knowledge of fraud prevention industry tools
Preferred Qualifications:
Working knowledge of Alteryx
Ability to prioritize and be a self-starter to provide deliverables within expected timeframe
Previous e-commerce fraud prevention, investigation or retail fraud prevention experience
Additional Information
Perks
This position can be 100% remote
Volunteer Time Off
Competitive pay
Flexible work schedule and relaxed dress code
401(k) after 90 days of employment
All your information will be kept confidential according to EEO guidelines.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Our goal is to create a thriving, inclusive and diverse team where people love their work and love working together. We believe that diversity, equity and inclusion is essential to our purpose of creating a better tomorrow. We value the uniqueness of every individual and want you to bring your whole, authentic self to work. For us, this is The Power of YOU and and it reflects what we believe. See our DEI work in action!
If you live in Colorado, Connecticut or New York City, please contact us here for the salary range of this position (include this Job Title in your email). In addition to a competitive base salary and variable pay opportunity, Experian offers a comprehensive benefits package including health, life and disability insurance, generous paid time off including parental and family care leave, an employee stock purchase plan and a 401(k) plan with a company match.
Experian Careers - Creating a better tomorrow together
Calling all authentic individuals! Experian's mission is to unlock the power of data and technology to improve our world. We can do this when every team member brings their whole self to work. Together we really can create a better tomorrow.
As the world’s leading global information services company, we help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.
We have 20,000 people operating across 44 countries and every day we’re investing in new technologies, talented people, and innovation to help all our clients maximize every opportunity.