GLG is seeking new and recent graduates to join our Client Service Associate Program in Austin, Texas, who have a strong interest in excelling at best-in-class client service in a performance-driven, merit-based, and team-oriented environment.
Our Client Service Associates are the engine of GLG. After completing an initial training period, Client Service Associates spend the first six to nine months as Junior Associates focused on recruiting new experts into GLG’s global membership and learning the client service skills they need to be effective in the role. Junior Associates are promoted to Senior Associates after achieving specific quantitative and qualitative goals. Senior Associates work directly with our clients – professionals at the world’s top corporations, investment firms, management consultancies, and non-profits – to help them learn and make better decisions every day.
Client Service Associates do so by facilitating custom learning solutions such as phone consultations, one-on-one meetings, surveys, reports, and consulting engagements with leading experts and executives. Top Client Service Associates can rapidly progress into managerial roles throughout the company as well as leading commercial roles on GLG’s largest client relationships in as short as 18 months.
Key Junior Associate responsibilities include:
After achieving the goals of a Junior Associate within six to nine months, key Senior Associate responsibilities include:
As a Client Service Associate, you will learn to:
GLG seeks to attract employees from diverse personal, academic and professional backgrounds. We look for individuals who are passionate about our mission to transform how professionals learn and who embody GLG’s values: learning and curiosity, responsibility, courage, judgment, fresh perspective, service, and integrity.
Ideal candidates also have:
GLG is the world’s leading B2B platform connecting professionals with expertise. We connect thousands of clients to the largest global network of subject-matter experts across every sector.