Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits, and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, World Wide Technology (WWT), a global technology solutions provider leading the AI and Digital Revolution, with $20 billion in annual revenue, combines the power of strategy, execution, and partnership to accelerate digital transformational outcomes for large public and private organizations worldwide. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps customers and partners conceptualize, test, and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution, and integration capabilities.

With nearly 10,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 13 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation, and creating a great place to work for all. With this culture at its foundation, WWT bridges the gap between business and technology to make a new world happen for its customers, partners, and communities.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What will you be doing?

The INFSEC Application Development team is responsible for the delivery and support of on-prem, and cloud platforms used by our custom application development organization. These highly available platforms are used by our WWT internal users and external customers around the globe. The applicant will work in a fast-paced / highly collaborative environment within the team and across the organization. The team has a strong emphasis on Platform Engineering, with a focus on partnering with our stakeholders to deliver secure, reliable, and highly performant platforms that are easily consumable.

We are in search of an Associate Engineer to join a talented group of engineers who will share our passion for technology and excitement for taking on new challenges and implementing enterprise-grade solutions. The proper candidate is open-minded to varying opinions and able to work collaboratively to reach decisions that are best for our customers, business, and team.

Responsibilities:

• Manage OpenShift Container Platform clusters that support frontend and backend custom applications in development, testing, and production environments
• Manage platforms WWT custom applications integrate with; Apache Solr, MongoDB, PostgreSQL, RabbitMQ, and other services to applications deployed into Red Hat OpenShift.
• Manage and optimize the CI/CD pipeline using tools such as Argo CD, Codefresh, and Jenkins to ensure seamless deployment and integration processes.
• Write and maintain code in any number of our automation platforms such as Ansible and YAML to drive consistency and/or build a catalog of self-service of our platform’s offerings
• Help build and maintain a hybrid cloud infrastructure design incorporating the on-premises OpenShift Container Platform with Microsoft Azure
• Refactor applications as needed to meet the demand of changing platform requirements with a drive towards process improvement and application efficiency
• Use of source control management with emphasis on branching, merging, and code review at a minimum
• Must be ready to adapt thinking toward a hardware architecture and software framework that allows custom business applications to run
• Must learn and become self-sustainable in the team’s product portfolio
• Work closely with teammates and direct customer base to understand requirements and engineer solutions based on those needs
• Work closely with other partner engineering teams to drive efficiencies within our organization
• Must be organized and able to work in a fast-paced environment that requires multi-tasking and context-switching against support, prioritized ad-hoc requests, and project work
• Must practice and participate in agile methodologies including but not limited to daily stand-ups, retrospectives, and ideation sessions
• Prepare content, create presentations, and be able to present/speak in front of stakeholders.
• Maintain technical documentation
• Enable and observe end-to-end monitoring of team platforms for both performance and availability with an ability to recognize and remediate deviant behaviors
• Troubleshoot complex functional and technical incidents occurring across the platforms we manage
• Provide on-call and after-hours support on a rotation, including Maintenance Windows
• Monitor ticket queue to service requests and incidents

Requirements:

Familiarity with container systems like Docker and the concepts of container orchestration platforms like Kubernetes (OpenShift preferred)

Familiar with the following:

• Hybrid Cloud Architecture
• GitHub, Jenkins, CI build processes and tooling, and use of APIs
• Microsoft Azure experience is a plus
• GitHub, Jenkins, CI build processes, and use of APIs
• RabbitMQ, Splunk, Linux, MongoDB, Apache Solr, PostgreSQL, Oracle
• JavaScript, particularly with Node.js is a plus
• Ansible plus
• Monitoring solutions is a plus (specific experience with Prometheus and Grafana is a strong plus)
• Knowledge of load balancing technology and concepts (specific experience with F5 preferred)
• Comfortable with coding in languages as required such as shell scripting and Python
• Strong Linux skill set with demonstrated knowledge of operating system commands and administrative principles
• An agile mindset with experience in project organization, willingness to compromise, and the ability to work in a group setting
• Team-oriented individual with a strong work ethic and a self-starter
• Problem-solving, change management, and technical planning skills
• Excellent oral/written communication, interpersonal, and analytical skills.
• Good interaction with developers, managers, and team members to coordinate job tasks with a strong commitment to work
• Mindset to learn and rapidly adapt to new challenges
• A passion for learning new skills and new technology

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness Program

Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement

Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement

Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

Equal Opportunity Employer Minorities/Women/Veterans/Individuals with Disabilities

Founded in 1990, World Wide Technology (WWT), a global technology solutions provider with $17 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world.

With nearly 9,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 11 years in a row by Fortune and Great Place to Work®️ for its unique blend of determination, innovation and leadership focus on diversity and inclusion.