Fueled by creativity and ideation, World Wide Technology strives to accelerate our growth and nurture future innovation. From our world class culture, to our generous benefits, to developing cutting edge technology solutions, WWT constantly works towards its mission of creating a profitable growth company that is a great place to work. We encourage our employees to embrace collaboration, get creative and think outside the box when it comes to delivering some of the most advanced technology solutions for our customers.

At a glance, WWT was founded in 1990 in St. Louis, Missouri. We employ over 8,000 individuals and closed nearly $14 Billion in revenue. We have an inclusive culture and believe our core values are the key to company and employee success. WWT is proud to announce that it has been named on the FORTUNE "100 Best Places to Work For®" list for the 11th consecutive year!

WHY SHOULD YOU JOIN THE SOFTWARE ADVISORY SERVICES TEAM?

You will be joining one of the fastest-growing segments in the IT industry. You will be WWT's Enterprise Agreement subject matter expert and will craft sales strategies that guide customers through their licensing journeys. You will interact with virtually all levels of our company and sell into senior leadership personnel. There will be ample opportunity to forge relationships with OEM sales & product teams where you'll be able to provide insights that will shape future GTM offers. You will also get the chance to present on company-wide sales meetings and create public-facing sales collateral for our platform. There is also a well-defined career path to match the ambition of the right candidate.

WHAT WILL YOU BE DOING?

Associate Software Advisors are responsible for supporting primarily Cisco Software pre-sales activities in conjunction with WWT Sr Software Advisors. In the role you will help to identify EA sales opportunities, educate customers and sales teams on the benefits of EA's, be the voice of WWT's market-leading EA service methodology, enable operational efficiencies in quoting and ensure proper processes/procedures are followed to execute contracts. As an Associate Software Advisor, the optimal candidate will have a passion for learning, be a team player, and possess an independent drive to deliver customer delight. The candidate will be expected to engage directly with customers, be a thought leader, and ensure a consistent process is established to support customer product/feature requests over a contract term. This position would be perfect for someone who is a self-starter, enjoys developing processes, and wants to quickly grow into taking on more responsibility.

RESPONSIBILITIES:

• To learn and understand Cisco's EA enrollment terms

• Become an expert on Cisco quoting tools such as CCW and EAMP

• Develop knowledge and experience supporting Cisco True Forward cycles

• Understand and present on WWT EA+ methodology

• Develop strong internal relationships and strong OEM relationships

• Act as a liaison between Software Advisors, Account Managers, Consulting Systems Engineers, and Sales Operations team to ensure customer requests to modify subscriptions is addressed in an efficient and timely manor

• Establish and maintain subscription program and product knowledge required to deliver operational excellence

• Assist with updating, collecting, and organizing contract data across Cisco and additional OEMs

QUALIFICATIONS:

• Experience working within Cisco Commerce Workspace, Cisco Sales Connect, Salesforce, ORCA, Excel, and Word.

• Ability to work in a fast-paced environment dealing with complex customer challenges

• Proven track record of introducing new thoughts and process to deliver better customer experience

• Cisco software product and program knowledge a plus

• Strong project or process development skills

• Ability to prioritize and organize effectively and manage multiple projects and assignments

• Proven experience developing strong working relationships with peers and project members

• Strong business acumen

• Highly organized with the ability to easily toggle between tasks and areas of focus

Want to learn more about Software Advisory Services? Check us out on our platform:

https://www.wwt.com/software-advisory-services

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Heath, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program

• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement

• Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement

• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

DIVERSITY, EQUITY, AND INCLUSION IS MORE THAN A COMMITMENT AT WWT -- IT IS THE FOUNDATION OF WHAT WE DO. THROUGH DIVERSE NETWORKS AND PIPELINES, WE HAVE A CLEAR VISION: TO CREATE A GREAT PLACE TO WORK FOR ALL. WE BELIEVE INCLUSION INCLUDES U. BE WHO U ARE AT WWT!

WWT HAS IMPLEMENTED A VACCINE REQUIREMENT FOR ALL OF ITS U.S. WORKFORCE. ALL NEW HIRES MUST BE FULLY VACCINATED BEFORE THEIR START DATE. APPROPRIATE RELIGIOUS AND MEDICAL ACCOMMODATIONS WILL BE MADE.

EQUAL OPPORTUNITY EMPLOYER MINORITIES/WOMEN/VETERANS/ INDIVIDUALS WITH DISABILITIES

Founded in 1990, World Wide Technology (WWT), a global technology solutions provider with $17 billion in annual revenue, combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for large public and private organizations around the world.

With nearly 9,000 employees and more than 55 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 11 years in a row by Fortune and Great Place to Work®️ for its unique blend of determination, innovation and leadership focus on diversity and inclusion.